AGENSI PEKERJAAN VERSATILE RISING SDN BHD Hiring! Full Time Program Manager in Kedah, Earn up to MYR 11,000 - Ricebowl

Key Responsibilities

• Manage customer orders, contracts, backlog, and program execution while facilitating problem resolution across multiple departments.
• Analyze customer requirements and coordinate internal resources to ensure on-time delivery and customer satisfaction.
• Act as the primary liaison between customers and internal teams including operations, production, engineering, accounting, logistics, and shipping.
• Develop and maintain strong business relationships with assigned customer accounts.
• Coordinate new product introductions (NPI) and manage communication between customer engineering teams and internal stakeholders.
• Monitor customer demand and inventory requirements to ensure appropriate inventory levels are maintained.
• Utilize customer portals to manage reports, OOR (Out of Requirement) activities, and order tracking.
• Review OOR reports and propose suitable inventory solutions such as Kanban and Vendor Managed Inventory (VMI) programs.
• Manage finished goods inventory programs for assigned customers.
• Work closely with the Account Manager to ensure timely RFQ responses and competitive pricing strategies.
• Resolve issues related to quotations, quality, delivery, and customer service.
• Allocate orders to the appropriate manufacturing sites to optimize cost, lead time, and production efficiency.
• Oversee Engineering Change Orders (ECOs) and revision changes for existing products.
• Respond promptly to customer notifications and requests.
• Identify and develop new business opportunities within assigned accounts.
• Provide weekly account status updates to management.
• Build and maintain key customer relationships to support business growth.
• Perform other duties as assigned.

Requirements

• Bachelor's Degree in Engineering, Business Administration, or a related field.
• Minimum 5 years of sales experience within manufacturing environments.
• Minimum 3 years of account management experience supporting OEM or Contract Manufacturing (CM) customers.
• Leadership experience in sales administration, customer service, or customer care functions.
• Knowledge of product development and manufacturing processes is an added advantage.
• Strong customer relationship management and account development skills.
• Excellent communication, presentation, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Proven leadership and team coordination capabilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong planning, organizational, and time management skills.
• Able to work independently while collaborating effectively with cross-functional teams.

Pay: RM8,000.00 - RM11,000.00 per month

Work Location: In person