Key Responsibilities
Administration & Operations
- Manage the daily administrative functions of the preschool.
- Maintain accurate student, parent, and staff records.
- Prepare and organize documents, reports, and correspondence.
- Ensure all administrative records are updated and filed properly.
- Support the implementation of school policies and procedures.
- Coordinate school calendars, schedules, and events.
Parent & Customer Service
- Serve as the first point of contact for parents, visitors, and prospective families.
- Handle inquiries regarding enrollment, programs, fees, and school activities.
- Maintain positive and professional communication with parents.
- Assist parents with registration, documentation, and administrative matters.
- Respond promptly and courteously to phone calls, emails, and messages.
Enrollment & Student Management
- Process new student registrations and admissions.
- Manage enrollment records and waiting lists.
- Prepare enrollment packages and orientation materials.
- Monitor attendance records and student information.
- Support retention and re-enrollment initiatives.
Finance & Billing Support
- Prepare invoices and fee statements.
- Track fee payments and follow up on outstanding balances.
- Update and maintain accurate financial records and receipts.
- Assist management with basic financial reporting
Staff Support
- Assist teachers and management with administrative needs.
- Coordinate staff meetings, training sessions, and schedules.
- Support onboarding processes for new staff.
- Prepare and distribute internal and external communications and notices.
Event & Program Coordination
- Assist in organizing school events, parent meetings, celebrations, and field trips.
- Coordinate logistics, registrations, and communications for school activities.
- Support marketing and promotional activities when required.
Compliance & Documentation
- Ensure records comply with licensing and regulatory requirements.
- Maintain confidentiality of student, family, and staff information.
- Assist during inspections, audits, and accreditation processes.
- Ensure all required forms and documentation are completed and updated.
Requirements
Qualification
- Relevant administrative experience is preferred.
Skills & Competencies
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office and administrative software.
- Attention to detail and accuracy.
- Customer service-oriented mindset.
- Ability to maintain confidentiality and professionalism.
- Problem-solving and time management skills.
Experience
- Previous experience in administration or customer service, is preferred.
- Experience working in a preschool or childcare environment is an advantage.
Personal Qualities
- Friendly and approachable.
- Positive and professional attitude.
- Responsible and dependable.
- Patient and caring when interacting with children and families.
- Proactive and able to work independently.
- Team-oriented and collaborative.
Creating a positive experience for families begins with excellent administration and a heart for service.
职位类型:全职
薪资: RM1,900.00至RM2,100.00(每月 )
Work Location: 现场办公