SSP Hiring! Full Time People Analytics and Process Lead, APAC in Hong Kong - Ricebowl

About the Role

Main Responsibilities:
People Insights & Analytics

• Derive and execute APAC plan on workforce insights, analytics and data-driven storytelling, enabling senior leaders and People teams to make better decisions.
• Design, build and maintain Power BI dashboards and reports for APAC leadership and market People teams (strategic and operational insight views)
• Define and own APAC people metrics, definitions and reporting standards, ensuring consistency across markets and alignment with Group People and enterprise data models.
• Partner with APAC Digital & Technology, Group People Analytics to integrate APAC people datasets into broader organisational data models.
• Identify and implement opportunities to enhance reporting and analytics capability in SAP SuccessFactors, working with D&T to technically enable solutions.
• Own APAC people data structures, definitions and standards to support analytics, reporting and integrations and define how people data should be used, interpreted and reported at regional level.
• Manage stakeholders across regional and country teams to ensure timely decisions, issue resolution, and successful adoption.

People Process Digitalisation and Enhancement

• Design and implement solutions on digitalisation and enhancement of People processes, with a strong focus on improving efficiency, consistency and user experience for both People teams and the business.
• Proactively engage with Business, APAC and Market People teams to understand end‑to‑end people process pain points, inefficiencies and evolving needs, particularly within the context of SSP’s high‑volume, shift‑based, multi‑site F&B operations.
• Identify and prioritise opportunities to digitalise, simplify and automate existing People processes, reducing manual work, duplication and workarounds across APAC markets.
• Leverage SAP SuccessFactors and Huris as the primary regional platforms to drive process standardisation where appropriate, enable consistent data capture and improve visibility, self‑service and reporting capability.
• Own people process design and requirements for SAP SuccessFactors for Recruitment & Onboarding (R&O) and Employee Central (EC) modules, provide advise on the same on other affiliated modules.
• Work in close partnership with Digital & Technology to translate business and user needs into clear people process and digital requirements, supporting ongoing system enhancements and releases.
• Act as the owner of standard people process flows, guidance and ways of working on SAP SuccessFactors, ensuring markets are supported to adopt digital and standardised processes sustainably.
• Provide advice on local Workforce Management & Payroll Systems by reviewing alignment to internal HR process principles and best practice and assessing upstream impact on SuccessFactors processes, data and integrations