- Rawang, Selangor Rawang Selangor Malaysia
Working Location
Job Description
Responsibilities
Job Description
Acestahl Engineering Sdn Bhd is a heavy-industry engineering and manufacturing company focusing on industrial equipment, fabrication, and related services. The company serves multiple sectors including steel processing, oil & gas, energy & power, automotive, and more.
Job Responsibilities
* Communicate with customers: Engage with customers via phone, email, and messaging platforms to provide product information and assistance.
* Handle inquiries: Address customer inquiries, complaints, and service requests promptly and professionally.
* Recommend products: Suggest suitable products and services based on customer needs to drive sales.
* Achieve sales targets: Work towards monthly sales goals and support the overall team performance.
* Maintain records: Keep accurate records of customer interactions and sales activities.
* Build relationships: Develop and strengthen customer relationships to encourage repeat business.
* Coordinate with teams: Work closely with internal teams to ensure smooth order processing and after-sales service.
Job Requirements
* Language proficiency: Able to speak and read Mandarin to effectively communicate with China-based customers.
* Sales experience: Experience in sales or customer service is a plus, but candidates with no prior experience are welcomed to apply.
* Communication skills: Strong communication and interpersonal skills to interact with customers and team members.
* Customer focus: Patient, professional, and dedicated to providing excellent customer service.
* Motivation: Self-motivated, target-driven, and able to thrive in a fast-paced environment.
* Technical skills: Basic computer skills to manage sales activities and records.
Benefits
* Our client offers an attractive remuneration package and other benefits, such as:
* Performance bonus
* Transportation Allowance
* Health Insurance
Important Information
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