Avensys Consulting Hiring! Full Time Solution Designer (Telecom CRM - POS) in - Ricebowl

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire Solution Designer (Telecom CRM and POS).

This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Type: One-year Renewable Contract

Responsibilities:

• Minimum 3 years’ experience in evaluating business problems and developing solution designs for the CRM and POS areas
• Strong ability to collaborate effectively with business stakeholders, vendors, and offshore delivery teams, ensuring alignment across business, technology, and partner organizations.
• Excellent stakeholder management, communication, and presentation skills, with the ability to clearly communicate solution options, risks, dependencies, delivery status, and business impacts.
• Solid understanding of CRM and POS application ecosystems, including customer lifecycle management, sales processes, order management, and retail operations.
• Proven experience in solution design and architecture, translating business requirements into scalable, resilient, secure, and maintainable CRM and POS solutions.
• Experience integrating CRM and POS platforms with downstream systems such as billing, finance, receivables, inventory, and customer engagement platforms.
• Developing the requirements traceability matrix based on the business requirements showing that all requirements are either covered or explicitly rejected
• Hands-on technical expertise in enterprise applications, including system configuration, production support, troubleshooting, systems integration, batch processing, data migration, and data analysis.
• Strong analytical and problem-solving skills, with the ability to conduct impact assessments, identify dependencies, and recommend optimal solution approaches.
• Ability to lead solution workshops, drive technical discussions, and manage end-to-end solution delivery across multiple cross-functional teams and vendors.
• Experience supporting digital transformation initiatives, ensuring solutions align with enterprise architecture standards, operational requirements, and business objectives.
• Support of production Incidents through root cause analysis to identify if the production issues were as a result of a design defect.

Preferred Skills:

• Experience with China vendor BSS products, particularly in CRM domain.
• Familiarity with system integration patterns, API-based architectures, and enterprise application ecosystems.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to ************* Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Preethi Kanthappan

Reg No: R1765546

Avensys Consulting Pte Ltd

EA Licence 12C5759

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