Sleeping Lion Suites, Bukit Bintang Hiring! Full Time Guest Service Agent in Federal Territory, Earn up to MYR 2,800 - Ricebowl

Summary: We are seeking a reliable and organized Front Desk Associate to join our hotel team. The Front Desk Associate will be responsible for greeting guests, checking them in and out, managing reservations, and providing excellent customer service to ensure a pleasant stay.

Responsibilities:

• Greet and welcome guests upon arrival with a friendly demeanor.
• Register guests and assign rooms, ensuring all check-in procedures are followed.
• Process check-outs efficiently and accurately, handling payments and providing receipts.
• Manage reservations and bookings, both in person and over the phone.
• Provide information about hotel amenities, services, and local attractions.
• Handle guest inquiries and resolve issues promptly and professionally.
• Maintain a clean and organized front desk and lobby area.

Requirements:

• Previous experience in a similar role is preferred but not required. Fresh graduated are welcome.
• Excellent customer service and communication skills.
• Ability to handle multiple tasks and remain calm under pressure.
• Proficiency in computer systems.
• Flexibility to work shifts, including evenings, weekends, and holidays.

What We Offer:

• Meal Allowance
• Free Parking
• Staff Discount
• GPA, Medical, etc..
• Opportunities for career growth
• A friendly and professional work environment

Job Types: Permanent, Fresh graduate

Pay: RM2,200.00 - RM2,800.00 per month

Benefits:

• Free parking
• Maternity leave
• Meal allowance
• Parental leave
• Professional development

Experience:

• working: 1 year (Preferred)

Work Location: In person