Horizon Holidays Hiring! Full Time Admin - Operations Executive in Federal Territory, Earn up to MYR 2,500 - Ricebowl

We are looking for a proactive and well-organized Admin & Operations Executive to support the daily operations of our travel agency. The ideal candidate is detail-oriented, able to multitask, and comfortable working in a fast-paced and customer-focused environment.

This role involves providing administrative and operational support, assisting with travel-related coordination, and ensuring smooth day-to-day office operations. You will work closely with internal teams, customers, and external partners to ensure all tasks are completed accurately and on time.

We value responsibility, attitude, and willingness to learn more than academic qualifications. If you are adaptable, service-minded, and enjoy working in the travel industry, we welcome your application.

Key Responsibilities

• Provide administrative and operational support for travel agency activities
• Handle calls, emails, and customer enquiries professionally
• Assist with flight, hotel, and travel-related bookings and coordination
• Maintain records, documentation, and filing systems
• Support visa applications and travel documentation processes (if required)
• Coordinate with internal teams and external partners (airlines, vendors, clients)
• Ensure all assigned tasks are completed within deadlines
• Perform ad-hoc duties assigned by management

Job Requirements

• Minimum SPM or equivalent (Diploma is an advantage)
• 1–2 years of admin or operations experience, preferably in travel or service industry
• Good command of English and/or Bahasa Malaysia (additional languages an advantage)
• Proficient in Microsoft Office / Google Workspace
• Fast and accurate typing skills
• Strong organization, multitasking, and problem-solving skills
• Customer service mindset and good communication skills
• Responsible, detail-oriented, and willing to learn

Benefits

• EPF, SOCSO, EIS
• Training & development
• Career growth opportunities
• Medical coverage

Pay: RM2,000.00 - RM2,500.00 per month

Benefits:

• Maternity leave
• Opportunities for promotion
• Professional development

Work Location: In person