VDart Malaysia Hiring! Full Time Business Development Manager in Federal Territory - Ricebowl

Only immediate to 2 weeks notice will be shortlisted

Title:Business Development Manager

Role Overvie

wThe Business Development Manager is responsible for driving business growth by identifying, acquiring, and managing IT solutions, staffing, digital transformation, and technology project opportunities across multiple industries. The role focuses on developing strategic client relationships, generating new business opportunities, and delivering customized technology solutions aligned with customer requirements

.Reporting directly to the Country Head, the incumbent will work closely with technical, delivery, recruitment, operations, and finance teams to ensure successful project acquisition, execution, and customer satisfaction while achieving revenue and profitability targets

.
Key Responsibiliti

es1. Business Development & Project Acquisiti

• onIdentify and pursue new business opportunities in IT services, digital transformation, managed services, software development, cloud solutions, cybersecurity, ERP, and IT staffin
• g.Build and maintain a strong pipeline of prospective clients and project
• s.Manage the full sales cycle, including lead generation, prospecting, client meetings, presentations, proposal preparation, negotiations, and contract closur
• e.Develop strategic plans to penetrate target markets and expand the customer bas

e.2. Client Relationship Manageme

• ntEstablish and maintain strong relationships with key stakeholders, decision-makers, and executive
• s.Understand customer business challenges and recommend appropriate technology solution
• s.Act as a trusted advisor by providing insights on industry trends and technology innovation
• s.Ensure high levels of client engagement and satisfaction throughout the sales and delivery lifecycl

e.3. Solution Consulting & Proposal Developme

• ntCollaborate with technical and delivery teams to design tailored IT solutions based on customer requirement
• s.Present company capabilities and service offerings to prospective client
• s.Support the preparation of proposals, solution documentation, pricing models, and commercial submission
• s.Participate in solution workshops, discovery sessions, and client discussion

s.4. Revenue Growth & Profitabili

• tyAchieve monthly, quarterly, and annual sales target
• s.Drive revenue generation and gross profit growth through new business acquisition and account expansio
• n.Identify opportunities for cross-selling and upselling services within existing account
• s.Monitor sales performance and implement strategies to improve conversion rate

s.5. Market Research & Industry Analys

• isMonitor market trends, customer demands, emerging technologies, and competitor activitie
• s.Identify new business opportunities and high-growth industry sector
• s.Develop market penetration strategies to increase brand visibility and market shar
• e.Provide market intelligence and business insights to managemen

t.6. Proposal Management & Contract Negotiati

• onLead and coordinate RFP, RFQ, and tender response
• s.Conduct commercial negotiations and finalize contracts with client
• s.Ensure proposals align with company policies, compliance requirements, and profitability objective
• s.Coordinate with internal stakeholders to ensure timely submission of proposals and supporting documentatio

n.7. Stakeholder Management & Internal Collaborati

• onWork closely with recruitment, delivery, operations, finance, and technical teams to ensure seamless project executio
• n.Provide regular updates on business opportunities, sales activities, pipeline status, and forecast
• s.Support strategic business planning initiatives and growth program
• s.Facilitate communication between clients and internal teams to ensure project succes

s.8. Account Management & Customer Retenti

• onManage and grow strategic customer account
• s.Maintain strong post-sales relationships and identify opportunities for recurring busines
• s.Address customer concerns and escalations promptl
• y.Develop and implement customer retention strategies to strengthen long-term partnership

s.Key Performance Indicators (KPI

• s)Revenue generation and sales target achievemen
• t.Gross profit performanc
• e.New client acquisitio
• n.IT project and staffing contract closure
• s.Sales pipeline growth and conversion rati
• o.Account growth and upselling performanc
• e.Customer satisfaction and retention rate
• s.Forecast accuracy and business development activity metric

s.
Qualifications & Experie

• nceBachelor's Degree in Business Administration, Information Technology, Computer Science, Marketing, or a related fie
• ld.Proven experience in IT business development, technology sales, IT consulting, staffing services, or account manageme
• nt.Experience managing enterprise clients and large-scale IT projec
• ts.Strong understanding of digital transformation, managed services, cloud solutions, software development, cybersecurity, ERP, and IT staffing servic
• es.Demonstrated success in achieving revenue targets and business growth objectiv

es.
Required Skills & Competen

• ciesStrong business development and sales acu
• men.Excellent communication, presentation, and negotiation ski
• lls.Relationship-building and stakeholder management capabilit
• ies.Strategic thinking and market analysis ski
• lls.Ability to develop and present business proposals and commercial soluti
• ons.Strong networking and client engagement abilit
• ies.Self-motivated with the ability to work independently and drive resu
• lts.Proficiency in CRM systems, Microsoft Office, and sales reporting to

ols.
Preferred Industry Backg

• roundIT Services & Consu
• ltingTechnology Solu
• tionsSoftware Develo
• pmentManaged Ser
• vicesIT Staffing & Outsou
• rcingDigital Transformation Ser

vices
Location: Kuala Lumpur, Ma