Job Description
Industry/ Organization Type: Manufacturer - Robotics
Position Title: Service Supervisor
Working Location: Tai Seng
Working Hours: Monday to Friday, 9:00AM – 5.30PM
Salary Package: Basic
Duration: Permanent
Key Responsibilities
Lead and supervise field service technicians to ensure smooth daily operations.
Plan and coordinate service visits, job assignments, and dispatch schedules.
Monitor service performance, including response time, resolution rate, and service quality.
Provide technical support on installation, troubleshooting, and preventive maintenance.
Handle complex technical issues and client escalations.
Maintain strong customer relationships and conduct site visits when required.
Manage spare parts inventory and ensure proper service documentation, including reports, SOPs, DHR, and maintenance records.
Ensure compliance with safety standards, internal procedures, and industry regulations.
Identify training needs and support team development.
Perform any other duties as assigned.
APPLY NOW!!!
Diploma or Higher Nitec in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related field.
2 to 4 years of experience in field service, technical support, or maintenance.
Experience supervising technicians or service teams is preferred.
Kindly apply through ANY of the following methods:
Submit your application by clicking the APPLY button;
Email your resume to ************* Please indicate #10077 on the email subject.
Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.
Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781