HUA HNG TRADING CO PTE. LTD. Hiring! Full Time Customer Support Executive in , Earn up to SGD 3,000 - Ricebowl

Customer Support Executive


Employment Type: 12 months contract
Work Schedule: 5-day work week

• Mon–Thu: 8:00am – 6:00pm

• Fri: 8:00am – 5:00pm (On-site role, not WFH)

About World Farm

World Farm is one of Singapore’s largest garden centres, offering a wide range of plants and gardening products. We seek dedicated team players to grow with us.

Responsibilities

• Support the customer service and sales teams.

• Manage incoming communications across multiple channels.

• Represent the company as a professional brand ambassador when engaging customers.

• Maintain filing systems and manage company records.

• Coordinate communication between Jurong and Sungei Tengah offices.

• Prepare quotations, contracts, delivery orders, invoices, and related documents.

• Update and maintain plant and product stock lists, catalogues, website, and server records.

• Ensure accuracy of sales transactions and project documentation.

• Manage office and pantry supplies inventory and orders.

• Perform front desk duties and welcome guests.

• Handle general administrative and ad-hoc tasks as assigned.

Requirements

• N’Levels, O’Levels, or Diploma in any field.

• Minimum 1 year of local working experience.

• Strong organisational and prioritisation skills.

• Good time management with ability to multitask.

• Good written and spoken English.

• Strong interpersonal and customer service skills.

• Proficient in Microsoft Office, Outlook, and email systems.

• Positive attitude, detail-oriented, and deadline-driven.

• Willingness to learn and develop new skills.

• Training will be provided.

Benefits

• Casual and relaxed working environment.

• Friendly and supportive team culture.

• Strong leadership guidance.

• Good work-life balance with structured working hours.

• Opportunities for personal and professional growth.