- Petaling Jaya Selangor Malaysia
Paradise Home Hiring! Full Time Front Office Supervisor in Selangor, Earn up to MYR 3,100 - Ricebowl
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Job Description
Requirements
- Strong communication and customer service skills.
- Ability to handle guest complaints professionally and efficiently.
- Proficiency in Microsoft Office and front office management systems.
- Ability to work flexible shifts, including weekends and public holidays.
- Strong organizational and multitasking abilities.
- Professional appearance and positive attitude
Responsibilities
- Supervise daily front office operations and ensure smooth workflow.
- Monitor guest check-in and check-out procedures.
- Handle guest inquiries, requests, and complaints professionally.
- Coordinate with housekeeping, maintenance, and other departments to ensure guest satisfaction.
- Manage staff schedules and shift assignments.
- Ensure compliance with company policies, procedures, and service standards.
- Monitor reservation activities and room availability.
- Prepare daily reports and maintain accurate records.
- Assist in resolving operational issues and emergencies.
- Maintain a professional and welcoming front desk environment.
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