JINTEC INNOVATION SDN BHD Hiring! Full Time Quality Engineer (QE) in Pulau Pinang, Earn up to MYR 4,500 - Ricebowl

Job Summary

The Quality Engineer (QE) is responsible for ensuring product and process quality throughout the manufacturing lifecycle. The role focuses on quality planning, inspection control, root cause analysis, corrective and preventive actions (CAPA), customer complaint handling, and continuous improvement activities to meet customer and regulatory requirements.

Key Responsibilities

1. Quality Control & Assurance

• Develop, implement, and maintain quality control procedures and work instructions.
• Monitor manufacturing processes to ensure compliance with quality standards and specifications.
• Conduct process audits and product audits to verify effectiveness of quality systems.
• Ensure adherence to ISO 9001, IATF 16949, ISO 13485, or other applicable quality standards.

2. Product Quality Management

• Review product specifications, drawings, and customer requirements.
• Establish inspection criteria and quality control plans.
• Analyze inspection and test data to identify quality trends and risks.
• Support New Product Introduction (NPI) activities from a quality perspective.

3. Customer Quality Support

• Investigate customer complaints and field quality issues.
• Lead root cause analysis using methodologies such as 8D, 5 Why, Fishbone Diagram, and FMEA.
• Coordinate corrective and preventive actions (CAPA) with relevant departments.
• Prepare customer quality reports and response documentation.

4. Process Improvement

• Identify opportunities for process improvement and defect reduction.
• Lead continuous improvement projects using Lean, Six Sigma, Kaizen, or other methodologies.
• Monitor process capability and quality performance indicators.
• Drive yield improvement and scrap reduction initiatives.

5. Supplier Quality Management

• Support supplier qualification and evaluation activities.
• Review supplier quality performance and corrective action effectiveness.
• Participate in supplier audits and quality improvement programs.
• Resolve incoming material quality issues with suppliers.

6. Documentation & Compliance

• Maintain quality records, inspection reports, and quality documentation.
• Prepare and update Control Plans, PFMEA, Process Flow Charts, and SOPs.
• Ensure compliance with customer-specific requirements and regulatory standards.
• Support internal, customer, and certification audits.

7. Data Analysis & Reporting

• Analyze quality KPIs including:
• First Pass Yield (FPY)
• Defect Rate (PPM/DPPM)
• Customer Complaints
• Scrap Rate
• Rework Rate
• CAPA Closure Performance
• Generate weekly and monthly quality reports for management review.

8. Cross-Functional Collaboration

• Work closely with Production, Engineering, R&D, Purchasing, and Supply Chain teams.
• Provide quality guidance during product development and process changes.
• Support training and awareness programs related to quality requirements.

Required Skills & Competencies

• Strong knowledge of quality tools (8D, FMEA, SPC, MSA, Control Plan, APQP).
• Experience with root cause analysis and problem-solving methodologies.
• Understanding of ISO quality management systems.
• Good analytical and statistical skills.
• Excellent communication and report-writing abilities.
• Proficiency in Microsoft Office and quality data analysis tools.
• Ability to work independently and collaboratively in a cross-functional environment.

Qualifications

• Bachelor's Degree in Engineering, Quality Management, Manufacturing, or related field.
• 2–5 years of experience in Quality Engineering within manufacturing or electronics industry.
• Knowledge of IPC standards, electronics assembly processes, or SMT manufacturing is an added advantage.
• Certified Quality Engineer (CQE) or relevant quality certifications are preferred.

Pay: RM3,000.00 - RM4,500.00 per month

Work Location: In person