jobs in Hong Kong Telecommunications (HKT) Limited

Hong Kong Telecommunications (HKT) Limited Hiring! Full Time Customer Service Executive in Hong Kong - Ricebowl

Customer Service Executive

Hong Kong Telecommunications (HKT) Limited

Undisclosed

Hong Kong

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Working Location

  • Hong Kong Hong Kong Hong Kong

Job Description

Responsibilities

Customer Service Executive

主要職責:

  • 通過多種渠道(電話、電子郵件、實時聊天)以及時的方式解答一般查詢和投訴,提升客戶的整體滿意度
  • 為電子平台及手機APP用戶提供協助及指導
  • 遵守所有監控和服務規定,確保熱線運作順暢

職位要求:

  • 中五或以上程度
  • 歡迎應屆畢業生申請
  • 良好的粵語、基本英語和普通話
  • 懂得中英文輸入法

工作地點:荃灣

工作時間:

  • 星期一至五   09:00 - 19:00 (每日8-8.5小時一更)
  • 星期六          09:00 - 13:00 (長短週)

全職同事可享以下福利待遇 :

  • 14天有薪年假
  • 生日假
  • 員工介紹獎金 
  • 完善在職培訓
  • 免費醫療福利包括門診及住院保障
  • 電訊及其他産品員工折扣優惠

Ref ID:  61627

Hong Kong, HK, HK

Business Unit:  Commercial Group

Full Time/ Part Time:  Full Time

Job Function:  Customer Service

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