- Kwai Chung, New Territories Kwai Chung New Territories, Hong Kong Hong Kong
Working Location
Job Description
Responsibilities
Job Summary
We are seeking a proactive and tech-savvy Assistant Manager to support the management of our Distribution Center (DC) operations. This role combines strong logistics expertise with advanced digitalization and data analysis capabilities. The ideal candidate will leverage technology tools and data-driven insights to optimize warehouse operations, improve efficiency, and enhance decision-making.
Key Responsibilities
Operations Management
Support daily DC operations including inbound, outbound, inventory control, and order fulfilment
Ensure compliance with safety, quality, and operational standards
Monitor KPIs such as productivity, accuracy, turnaround time, and cost efficiency
Coordinate with transportation, suppliers, and internal stakeholders to ensure smooth logistics flow
Digitalization & Process Improvement
Drive digital transformation initiatives within DC operations
Identify opportunities to automate manual processes using related technology tools or workflow automation platforms
Lead or support implementation of new systems and technologies
Continuously improve processes using Lean, Six Sigma, or similar methodologies
Data Analysis & Reporting
Analyse operational data to identify trends, inefficiencies, and improvement opportunities
Develop dashboards and reports using tools such as Excel (advanced), Power BI, Tableau, or similar
Utilize data analytics to support forecasting, capacity planning, and inventory optimization
Provide actionable insights and recommendations to management
Stakeholder Collaboration
Work closely with all related business partner including internal partner of Supply chain and external partners as digital/IT teams, finance, commercial team, etc to align on system improvements and logistics strategies
Act as a bridge between operations and other functions/dept for smooth process and also facilitate different projects.
Qualifications
Education & Experience
Bachelor’s degree or Diploma in Supply Chain Management, Logistics, Business Administration, or a related field.
5+ years of experience in warehouse/DC operations or logistics
Experience in digitalization or system implementation projects is a strong advantage
Technical & Digital Skills
Strong data analysis skills with proficiency in:
Excel (advanced formulas, pivot tables, VBA preferred)
BI tools (Power BI, Tableau, etc.)
Familiarity with WMS/TMS systems and ERP platforms (e.g., SAP)
Knowledge of automation tools (RPA, scripting, or low-code platforms) is a plus
Basic understanding of database concepts (SQL) is desirable
Core Competencies
Strong analytical and problem-solving skills
Process improvement mindset with attention to detail
Ability to translate data into actionable insights
Effective communication and stakeholder management skills
Leadership and team development capability
Preferred
Experience in 3PL vendor management and high-volume distribution environments
Certification in Lean, Six Sigma, or supply chain management
Exposure to emerging technologies (AI, machine learning, IoT in logistics)
Key Success Metrics
Improvement in DC productivity and efficiency
Reduction in operational errors and costs
Successful implementation of digital initiatives
Quality and impact of data-driven insights
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