Job Summary:
The Assistant Manager of Daily Operations oversees the smooth delivery of shows and events. This role is responsible for assisting the Technical Manager, planning and overseeing technical equipment operations, leading the team in cost-effective productions, and ensuring compliance with safety and operational guidelines to deliver memorable entertainment experiences for guests.
Key Responsibilities:
Event and Operations Support:
- Attend meetings, rehearsals, technical rehearsals, performances and maintenance calls as required, to ensure smooth delivery of shows and events.
- Assist the Technical Manager in the delivery of technical support for shows and events and deputise as required.
- Plan and oversee the movement and operation of technical equipment in venues within the Resort.
Technical Management and Planning:
- Direct and execute Technical Manager responsibilities and prepare detailed operation plans for medium-to-large events as required by clients (internal and external) or as directed.
- Independently design, programme and operate one or more technical equipment and systems* during medium-to-large scale technical rehearsals, events and shows.
Team Leadership and Performance:
- Lead and motivate events and show teams to ensure cost-effective, high-quality productions.
- Reduce costs and increase revenue to support RWS Entertainment’s business objectives.
Training, Safety and Compliance:
- Identify training needs within the team and provide suitable training to meet the needs.
- Conduct risk assessments and other statutory workplace safety and health (WSH) reports as required.
- Ensure team compliance with WSH, show/event procedures, manufacturer’s guidelines and local regulations where applicable.
*Equipment and systems include: Staging, Lighting, Sound, Audio-visual, Rigging, Show Control and Automation.
Required Qualifications:
- Bachelor’s Degree / Diploma / WSQ Equivalent in Technical Theatre, Theatrical Management, or a related field supplemented by courses in Electronics, Electrical or Mechanical Engineering.
- With Degree / Diploma / WSQ Equivalent: 8 years of related industry experience in facets of technical event production and multiple-venue management, with no less than 3 years of experience in managing technical personnel.
- Without Diploma / WSQ Equivalent: 10 years of related industry experience in facets of technical event production and multiple-venue management, with no less than 2 years of experience in managing technical personnel.
- Strong knowledge of industry standards and safety protocol.
- Experience in entertainment equipment and systems including Staging, Lighting, Sound, Audio-visual, Rigging, Show Control, Special Effects (SFX) and Automation.
Skills / Attributes:
- Proven ability to plan, organize and complete tasks in an acceptable timeframe.
- Strong interpersonal and communication skills, with the ability to build relationships with internal and external stakeholders.
- Able to perform shift work, including on weekends and Public Holidays.