Hyppies Hiring! Full Time Payroll Specialist in Federal Territory - Ricebowl

Role Summary:
We are looking for a detail-oriented Payroll Specialist with 2 to 3 years of payroll experience, preferably gained within a payroll outsourcing agency / payroll service provider environment. This role will be responsible for executing end-to-end payroll operations for multiple client accounts while ensuring payroll accuracy, statutory compliance, and excellent service delivery standards.

The ideal candidate is someone who is comfortable handling high-volume payroll cycles, managing multiple stakeholders, and working in a fast-paced, client-facing environment.

Key Responsibilities: 

Payroll Operations

• Execute end-to-end payroll processing accurately and within agreed timelines for assigned client portfolio(s).
• Process payroll inputs including new hires, resignations, salary adjustments, overtime, leave, allowances, commissions, deductions, and statutory payments.
• Validate payroll data and perform payroll reconciliation checks before payroll release.
• Prepare payroll reports and support post-payroll activities.

Client & Stakeholder Management

• Serve as the primary payroll contact for assigned clients and respond to payroll-related queries professionally and promptly.
• Coordinate with internal teams and external stakeholders to ensure smooth payroll delivery.
• Support payroll issue resolution and escalation management.

Compliance & Administration

• Ensure payroll processes comply with local labor regulations and statutory requirements.
• Prepare and submit payroll-related statutory reports and documentation where required.
• Maintain employee payroll records and ensure data confidentiality and accuracy.
• Support payroll audits and internal control processes.

Continuous Improvement

• Identify opportunities to improve payroll accuracy, efficiency, and service quality.
• Participate in payroll system enhancements, testing, and process documentation.

Role Requirements: 

• Diploma or Bachelor’s Degree in Human Resources, Business Administration, Accounting, Finance, or related discipline.
• Min 3 years of payroll processing experience is required.
• Must have experience working in a payroll outsourcing agency / payroll BPO / payroll shared services environment.
• Experience managing payroll for multiple clients and/or handling high-volume payroll processing is preferred.
• Good understanding of payroll calculations and payroll administration processes.
• Familiarity with statutory requirements and payroll compliance.
• Experience using payroll systems and HRIS platforms.
• Proficient in Microsoft Excel (e.g., VLOOKUP, Pivot Table, basic data validation).