Position: Operations Supervisor
Phone Allowance: Provided
Location: SUNGAI BULOH, SELANGOR.
Job Type: Full-time, OVERTIME PROVIDED
Working Hours:
- Monday – Friday: 9:00 AM – 6:00 PM
- Saturday: 9:00 AM – 1:00 PM
Key Responsibilities:
- Monitor CCTV across all branches and prepare daily reports for each branch.
- Supervise and control branch staff performance by monitoring TikTok Live sessions, including:
- Driving sales performance
- Ensuring consistent content creation
- Ensure branch staff meet sales targets, content output, and live performance KPIs.
- Compile and submit operational and performance reports to HQ management.
- Identify and report any suspicious activities, SOP violations, or operational issues.
- Coordinate with HQ teams to improve branch operations and overall performance.
Requirements & Qualifications:
- Experience in operations, supervision, retail, or e-commerce is an advantage.
- Familiar with TikTok Live, social media platforms, and monitoring systems.
- Strong reporting, analytical, and communication skills.
- Firm, responsible, and able to work under pressure.
- Able to manage multiple branches simultaneously.
Benefits:
- Phone allowance provided
- Career growth and promotion opportunities
- Performance-driven working environment
Pay: RM2,800.00 - RM3,200.00 per month
Benefits:
- Cell phone reimbursement
- Free parking
- Opportunities for promotion
Work Location: In person