Employment Status: Contract (12 months) - Reneweable
Working Hours: Monday – Friday, Normal Office Hours
Experience Required: At least over 2 years of experience in HR Services operations, preferably within L&D or HR Services startups.
Salary: MYR 3,500 – MYR 5,500
Key Responsibilities
Project Management
- Assist in transition activities by coordinating with HR Centers of Excellence and stakeholders across countries.
- Ensure compliance with both country-specific and company-wide policies in daily tasks.
- Prepare, validate, and maintain documentation related to L&D processes.
- Contribute to process improvement initiatives by streamlining redundant activities.
Operations Management
- Handle transactional L&D processes and escalate issues to senior colleagues or managers when necessary.
- Provide timely resolution of operational queries and deliver effective stakeholder support.
- Prepare periodic and ad-hoc reports under guidance.
- Maintain and update user guides related to People Services L&D operations.
- Manage the learning request tracker and training calendar to support planning and resource allocation.
- Administer the Learning Management System (LMS): upload courses, manage enrollments, track completions, and provide user support.
- Generate monthly and ad-hoc training reports and dashboards, highlighting usage, trends, training hours, and learning impact.
Opportunities
- Collaborate with cross-functional teams to enhance working methods.
- Contribute to process and system improvements through digitalization and automation.
- Develop professional expertise in a dynamic and evolving environment.
Requirements
- Over 2 years of experience in HR Services operations, preferably within L&D or HR Services startups.
- Strong communication skills, attention to detail, and a customer-service mindset.
- Solid understanding of HR best practices, compliance, and process improvement methodologies.
- Ability to collaborate effectively across functions and geographies.
- Proficiency with HR systems such as Oracle, Workday, SuccessFactors, or SAP, and experience with HR ticketing tools like ServiceNow.
- Intermediate proficiency in Microsoft Excel (pivot tables, charts) and ability to work with data sets.
- Lean Six Sigma Yellow Belt certification or above is an advantage.
Pay: RM3,500.00 - RM5,500.00 per month
Application Question(s):
- Are you able to start immediately ?
- Do you have a notice period ? How long ?
- Do you have over 2 years experience in HR Services operations ?
Work Location: In person