Company Description RISE Intervention Programme Sdn Bhd is an early intervention center focused on holistic development for children on the Autism Spectrum Disorder. The center prepares children for admission into mainstream learning institutions by promoting equality in educational opportunities and ensuring every child has a chance to learn. RISE designs individualized education plans to support each child’s learning process, bridging competency gaps and building confidence. The program emphasizes sustainable, step-by-step development by understanding how each child interacts with their environment. Learning is delivered through play-based activities for toddlers and structured early intervention programmes that enhance communication, gross motor skills, and readiness for mainstream education.
Role Description This is a full-time, on-site Administrator role based in Petaling Jaya. The Administrator will manage day-to-day center operations, including handling phone and email inquiries, maintaining student records, scheduling assessments and sessions, and coordinating calendars for educators and therapists. Responsibilities include preparing and organizing documents, forms, and reports, managing filing systems (physical and digital), and supporting billing, fee collection, and basic accounts tracking. The Administrator will liaise with parents and caregivers, assist with enrollment and orientation processes, and ensure that reception and common areas are welcoming and well-organized. The role also involves supporting internal communication, assisting with simple procurement and inventory of supplies, and helping management with administrative tasks related to programs, events, and compliance.
Qualifications
- Strong administrative and organizational abilities, including scheduling, record-keeping, document management, and attention to detail.
- Effective communication and interpersonal skills, with the ability to interact respectfully and professionally with children, families, educators, and external partners.
- Proficiency in basic office software (e.g., word processing, spreadsheets, email, and calendar tools) and comfort with digital filing systems.
- Customer service mindset, with patience, empathy, and the ability to handle sensitive information confidentially.
- Ability to work independently, prioritize tasks, and adapt in a fast-paced educational or therapeutic environment.
- Previous experience in an educational, childcare, therapy, or healthcare setting is an advantage.
- Diploma or degree in business administration, office management, education, psychology, or a related field is preferred, or equivalent relevant experience.
- Fluency in English; ability to communicate in additional local languages is beneficial.