Kyanon Digital Hiring! Full Time Account Management Intern in Selangor - Ricebowl

Company Description Kyanon Digital is a Vietnam-based digital and technology company that helps organizations drive growth and impact through end-to-end technology solutions. Founded in 2012, the company has over 500 experts across Vietnam and Singapore, with offices in Vietnam, Singapore, Thailand, Australia, and Malaysia. Kyanon Digital specializes in digital transformation, custom software development, AI, data analytics, and managed services, focusing on enhancing customer experience and optimizing operations.

Role Description This is a remote internship role for an Account Management Intern. This role offers hands-on exposure to client-facing work in a digital transformation environment and opportunities to learn from cross-functional teams.

As an Account Management Intern, you’ll gradually learn how to:

Communicate and build relationships with clients

Liaise between clients and internal project teams

Understand client needs and translate them into clear requirements

Follow up on timelines, deliverables, and action items

Prepare proposals, quotations, and client updates

Support opportunities from the initial enquiry through project delivery

Manage client expectations and help resolve day-to-day issues

This is not a cold-calling or sales role. You’ll work closely with the Account Manager and gain hands-on exposure to real client projects, tenders, and digital business operations.

Qualifications

• Strong client-facing competencies, including Account Management and Customer Service skills, with an interest in building and maintaining long-term relationships.
• Ability to support Customer Satisfaction initiatives by gathering feedback, tracking issues, and helping ensure responsive follow-up.
• Solid Communication skills, both written and verbal, with the ability to present information clearly and collaborate with internal and external stakeholders.
• Analytical Skills to interpret basic data, identify trends, and support account planning and performance reporting.
• Currently pursuing or recently completed a degree in Business, Marketing, Management, Information Technology, or a related field.
• Organized, detail-oriented, and able to manage multiple tasks in a fast-paced, remote work environment.
• Interest in digital transformation, technology services, or software development industries; prior internship or project experience is a plus.