Kenanga Investment Bank Hiring! Full Time Associate, Group Procurement in WP Kuala Lumpur - Ricebowl

Job Purpose:

To support the VP and Head of Department in managing Group Procurement activities at Head Office, including providing operational and administrative support to branches with a focus on E‑Procurement processes and Admin Helpdesk management.

Key Responsibilities:

1. Procurement Process Mastery

• Execute sourcing activities, RFQ, and vendor evaluation.

• Prepare and process PR and PO accurately.

• Coordinate with vendors on delivery and service fulfilment.

• Maintain procurement documentation and ensure compliance to policies.

1. Admin Helpdesk & Problem Solving

• Manage Admin Helpdesk portfolio (e.g., ServiceNow tickets).

• Handle and resolve user queries/issues related to facilities and admin matters.

• Coordinate with internal teams and vendors to ensure issue closure within SLA.

• Track, monitor and report helpdesk performance.

1. Operational Efficiency

• Monitor PR and PO status and ensure timely completion.

• Follow up on pending orders, deliveries, and invoices.

• Investigate delays in payments and incomplete documentation.

• Ensure proper record keeping for audit purposes.

1. Vendor Management & Outsourcing

• Support vendor sourcing and onboarding.

• Liaise with vendors to ensure quality and timely service.

• Assist in identifying cost-saving opportunities.

• Support outsourcing execution plans where applicable.

1. Planning & Execution

• Assist in planning and organizing admin-related initiatives.

• Coordinate with departments on procurement and office requirements.

• Support execution of events or office arrangements when required.

1. Learning & Development / Contribution

• Attend required training and courses.

• Support knowledge sharing within the team.

• Assist in guiding new team members when required.

• Achieve Individual Development Plan (IDP) targets.

Qualifications, Experience and Knowledge/Skills/Attributes

• Degree holder with minimum 1-2 years of relevant experience.

• Strong knowledge of vendor management and outsourcing arrangements, preferably within a banking or financial services environment.

• Possess an excellent analytical, problem solving and organization skills

• Possess knowledge of vendor management and outsourcing arrangements

• Effective written and verbal communication skills

• Ability to work independently and multi-task in a fast-paced team environment

• Detail-oriented with strong governance and compliance awareness.