Job Description
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will actively monitor the pool area to prevent accidents, provide emergency assistance when needed, and enforce pool safety rules. You will also assist in maintaining the cleanliness and orderliness of the pool and deck areas, including handling pool equipment and ensuring water quality standards are met. As a
Pool Attendant, you’re not just ensuring the safety and well-being of guests using the pool and surrounding areas – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
Here’s what you’ll do during a typical day:
- Guest Safety & Emergency Response: Monitor pool areas, enforce safety rules, and respond swiftly to emergencies with first aid or CPR as needed.
- Vigilance & Facility Checks: Maintain constant awareness of guest activity and conduct routine inspections of pool equipment and water quality.
- Customer Service: Provide friendly assistance to guests, answer questions, and ensure a positive poolside experience.
- Health & Safety Compliance: Ensure adherence to hotel and legal safety standards; report hazards and maintain hygiene protocols.
- Team Collaboration: Communicate effectively with colleagues and assist other departments to support overall guest safety.
- Facility Maintenance: Keep pool areas clean, organized, and stocked with towels and amenities.
- Physical Readiness: Maintain strong swimming skills and physical fitness to respond effectively in emergencies.
Qualifications
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of
Hospitality. Acting with
Integrity and always doing the right thing. Inspiring others through
Leadership. A belief that
Teamwork drives the best outcomes. A sense of
Ownership and accountability. And a focus on the
Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
In Addition, This Role Requires The Following Minimum Qualifications
- Valid Lifeguard certification (e.g., Red Cross, YMCA, or equivalent)
- CPR and First Aid certification required
- Strong swimming ability and physical fitness
- Previous lifeguard or pool safety experience preferred
- Excellent communication and guest service skills
- Proficiency in English; additional languages are a plus
- Flexibility to work weekends, holidays, and varied shifts
About Us
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.