What We Offer:
Medical Benefits
Company Snacks
Performance Allowance
Annual Leave & Public Holidays
Team-Building Activities
Internal and External Training Opportunities
Professional Development Programs
Career Advancement Opportunities
Negotiable Salary Based on Experience
Key Responsibilities
1. Logistics Operations Management
- Coordinate daily import/export and haulage operations
- Arrange shipments, deliveries, and cargo scheduling
- Monitor shipment status and ensure timely updates to customers
- Handle documentation including shipping documents, invoices, and delivery orders
- Ensure compliance with company SOP and customs regulations
2. Customer & Supplier Coordination (Mandarin Required)
- Communicate effectively with Mandarin-speaking customers, agents, and partners
- Handle enquiries, complaints, and shipment updates in a professional manner
- Liaise with shipping lines, forwarders, transporters, and warehouse teams
3. Shipment Tracking & Problem Solving
- Monitor end-to-end shipment progress
- Resolve delays, damages, or operational issues promptly
- Provide alternative solutions for delivery disruptions
4. Documentation & Reporting
- Prepare and verify shipping and logistics documentation
- Maintain accurate records of shipments and transactions
- Assist in monthly reporting and performance tracking
5. Coordination & Support
- Work closely with sales, warehouse, and operations teams
- Support ad-hoc logistics or administrative tasks as assigned
Job Requirements
- Diploma/Degree in Logistics, Supply Chain Management, Business, or related field
- Minimum 1–3 years experience in logistics, forwarding, or freight industry (preferred)
- Must be able to speak, read, and write Mandarin fluently
- Good command of English and Bahasa Malaysia is an advantage
- Knowledge of import/export procedures and customs documentation
- Strong communication and coordination skills
- Able to work under pressure and handle tight deadlines
- Proficient in Microsoft Office (Excel, Word, Email)
- Detail-oriented, responsible, and proactive
Pay: RM2,800.00 - RM3,500.00 per month
Work Location: In person