Elabram Systems Hiring! Full Time Learning - Development Senior Specialist in Federal Territory, Earn up to MYR 7,000 - Ricebowl

Employment Status: Contract (12 months)

Working Hours: Monday – Friday, Normal Office Hours

Salary: MYR 5,600 – MYR 7,000

Key Responsibilities

Project Management

• Coordinate transition activities with HR Centers of Excellence and stakeholders across multiple countries.
• Ensure compliance with both country-specific and company-wide policies in daily operations.
• Prepare, validate, and maintain documentation related to L&D processes.
• Identify opportunities for process improvement by streamlining redundant activities.

Leadership Management

• Lead and support a team responsible for data accuracy, processing, and compliance.
• Drive HR projects and initiatives with the goal of delivering world-class People Services.
• Act as the main point of contact between HR Centers of Excellence and People Services for complex cases.
• Serve as team manager/lead during the manager’s absence.

Operations Management

• Manage transactional L&D processes and escalate issues when required.
• Provide timely resolution of operational queries and support stakeholders effectively.
• Prepare periodic and ad-hoc reports under guidance.
• Maintain and update user guides related to People Services L&D operations.
• Manage the learning request tracker and training calendar to support planning and resource allocation.
• Administer the Learning Management System (LMS): upload courses, manage enrollments, track completions, and provide user support.
• Generate monthly and ad-hoc training reports and dashboards, highlighting usage, trends, training hours, and learning impact.

Requirements

• Over 6 years of experience in HR Services operations, preferably within L&D or HR Services startups.
• Strong communication skills, attention to detail, and a customer-service mindset.
• Solid understanding of HR best practices, compliance, and process improvement methodologies.
• Ability to collaborate effectively across functions and geographies.
• Proficiency with HR systems such as Oracle, Workday, SuccessFactors, or SAP, and experience with HR ticketing tools like ServiceNow.
• Intermediate proficiency in Microsoft Excel (pivot tables, charts) and ability to work with data sets.
• Lean Six Sigma Yellow Belt certification or above is an advantage.

Pay: RM5,600.00 - RM7,000.00 per month

Application Question(s):

• Are you available to start immediately ?
• Do you have a notice period ? How long ?
• Do you have at least 6 years of experience in HR Services operations ? (Preferably within L&D or HR Services startups)

Work Location: In person