JLL Hiring! Full Time Facilities Manager in - Ricebowl

What this job involves:

As a Facilities Manager, you will serve as the key frontline representative responsible for delivering professional, effective, and efficient integrated facilities management services. You will be the primary point of contact for site operations and client representatives, ensuring all works and services under the contract are performed to the highest standards. This role combines strategic planning with hands-on operational leadership, where you'll supervise service delivery, coordinate improvement works with the Project Manager, and drive operational excellence across all FM disciplines. Your expertise will directly contribute to JLL's commitment to delivering world-class facilities management solutions that create exceptional workplace environments for our clients.

What your day-to-day will look like:

• Serve as the primary liaison between clients, site representatives, and operational teams to ensure seamless communication and rapid response to all facility requirements
• Supervise and coordinate all works and services under the contract, ensuring professional execution and adherence to quality standards
• Plan and program facilities works and services, including scheduling and implementing improvement works in collaboration with the Project Manager
• Monitor and manage the user ticket system, ensuring all requests are tracked, routed, and resolved within contractual timescales
• Conduct regular site inspections and audits to identify performance gaps, service deficiencies, and opportunities for operational improvement
• Manage vendor performance and contract compliance, ensuring maximum ROI and service efficiency for the client
• Maintain full compliance with fire, health, and safety regulations while fostering a safe working environment across all sites
  
  

Required Qualifications:

• Degree in Built Environment, Facilities Management, Engineering or relevant discipline
• Minimum 5 years of relevant facilities management experience with proven management or supervisory background
• Demonstrated expertise in integrated facilities management (IFM) services including both hard and soft services
• Strong vendor and budget management capabilities with proven track record of operational delivery
• Excellent stakeholder management and communication skills across all organizational levels
• Proven ability to remain calm and decisive in rapidly changing, high-stress environments
• Strong planning, programming, and organizational capabilities for managing multiple priorities
  
  

Preferred Qualifications:

• At least 2 years' experience in providing IFM services
• Tier 3 Certified Facilities Management Expert (CFME) accreditation by Singapore International Facility Management Association (SIFMA)
• Fire Safety Manager (FSM) certification
• Singapore Certified Energy Manager (SCEM) certification
• Green Mark Manager certification