PRIVASIA Technology Berhad Hiring! Full Time SENIOR IT OPERATION EXECUTIVE in Selangor - Ricebowl

1.Managing a day-to-day operation for ports

Responsible for overseeing the daily operational activities across ports includes:

a) System Management (Integrated Terminal Access Pass / Port Pass system

• Oversee the implementation and operation of the (Integrated Terminal Access Pass) system across all port
• s.Ensure proper registration, verification, and control of port users, vendors, truckers, and staf
• f.Collaborate with port authority and security for permit issuance and access right
• s.Monitor system reports for usage trends, violations, and anomalies.

b) Automated Gate System

• Manage automated gate operations at all port entry/exit points.
• Ensure gates are functional, efficient, and well-integrated with cargo handling system.
• Troubleshoot gate-related issues including system downtime, license plate recognition (LPR) errors, and unauthorized access.

c) Support

• Monitor and troubleshoot issues with systems e.g. Automated Gate System.
• Coordinate with the IT & Project team for smooth operation of the systems.
• To provide timely and effective support, ensuring minimal disruption to business operations.
• Ensure all development activities follow established timelines.

2.Managing project / CR/Tender

a) Planning & project schedule

• Lead and coordinate port-related infrastructure and system upgrade projects (e.g. new gate system).
• Develop project plans, timelines, budgets, and scope in alignment with operational goals.
• Collaborate with internal departments (e.g. Procurement, IT) and external contractors to deliver projects on time.
• Track project milestones, manage risks, and report progress to senior management.

b) Implementation & sign off

• Ensure operational continuity during project implementation phases.

c) Vendor management

• Participated in sessions encompassing top management meetings, tender briefings, and preparation/submission activities.
• Gathered feedback on system usage satisfaction product improvement suggestions/requests from clients and sharing them with the team.

3.Finance & Compliance

a) Procurehere systems

• To ensure that departmental purchase requests (PRs) are operationally justified, accurately detailed, and aligned with budget allocations for procurement processing.

b) Invoicing

• Review all incoming invoices from vendors, service providers, and contractors.
• Submit validated invoices to Finance for payment processing.
• Monitor timelines to ensure vendors are paid within agreed payment terms (e.g., 30 or 60 days).
• Ensure the requested items or services fall within approved budgets or CAPEX/OPEX allocations.

c) Billing & Collection

• Provide accurate billing and quotations to respective PIC and make sure it is process on time.
• Monitor all collection from clients within the agreed payment terms (e.g., 30 or 60 days).

4.People & Process

• Lead and manage operation teamFoster a collaborative, high-performance culture by setting clear expectations and motivating the team to achieve organizational goals.
• Set clear KPIs (Key Performance Indicators) and targets for the operations team and regularly assess their performance.
• Coordinate with HR for recruitment & amp; on boarding.
• Monitor workloads and adjust staffing levels as necessary to maintain operational efficiency.

REQUIREMENT

• Bachelor’s degree in Computer Science, IT or equivalent experience.
• 4 years of experience in technology, product, operations, or management roles.
• Strong conceptual understanding of frontend, backend, mathematics and project management.
• Able to communicate effectively.