The ideal candidate will be the point of contact for colleagues and customers. This candidate will keep schedules, provide feedback, documentation and information in order to facilitate team activity. They will also work closely with sales teams to maximize performance.
Main Duties & Responsibilitie
- sIdentify and develop potential customers for hotel services
- .Contact clients through calls, emails, and meetings to understand their needs
- .Prepare and present sales proposals and hotel service packages
- .Recommend suitable products and services based on customer requirements and budget
- .Manage bookings and reservations to ensure smooth arrangements
- .Coordinate with hotel departments to deliver excellent guest experiences
- .Negotiate rates and contracts with customers
- .Handle requests for customized services and event arrangements
- .Organize and coordinate event details, including catering, accommodation, and logistics
- .Resolve customer concerns and ensure satisfaction before departure
- .Maintain relationships with clients and seek opportunities for repeat business
- .Gather customer feedback and monitor service quality
- .Support the achievement of sales targets and budget goals
- .Review sales performance and implement strategies to increase revenue and business growth
.
Qualificatio
- ns
Diploma or equivalent experie - nce1+ years' experience in a sales-related r
- oleWell-organized with an aptitude in problem-solv
- ingStrong verbal and written communication ski
lls
Positions are open to all local and permanent residents of Malaysia o
nly.