- Selangor Malaysia
Working Location
Job Description
Responsibilities
The Roles & Responsibilities of an Executive - Logistic are as follows and from time to time, your
immediate supervisor / management may change and guide you accordingly:
• Handle shipment booking activities accurately and within the agreed KPI.
• Coordinate with customers, origin offices, carriers, and internal stakeholders regarding
booking arrangements.
• Ensure all booking details are updated correctly in the system.
• Monitor booking status and follow up on pending or rejected bookings.
• Prepare and validate shipping documentation related to bookings.
• Respond to customer inquiries and provide timely updates.
• Escalate operational issues or delays when necessary.
• Maintain good communication and collaboration with internal and external parties.
• Ensure compliance with SOP and operational guidelines.
• Support team initiatives, cross-training, and process improvements when required.
• Arrange booking of ocean vessels and drayage for export containers and update systems
accordingly
• Work closely with internal operations to meet customer’s requirements
• Liaise with internal and external party
• Prepare documentation (such as Bill of Lading, Invoice, Packing List, COA, COO, Insurance,
Application for Collection, Bank Draft etc)
• Ensure compliance with Customers’ Standard Operating Procedures
• Proofreading of BL drafts & Approval of BL drafts to Carriers
• Requesting amendment of BL drafts to Carriers (if any)
• Read e-mails several times daily and reply to all emails daily
• Commit to get orders completed in compliance with KPI. Take all possible action to
complete orders and log corresponding Non-Conformances if third parties are preventing
Important Information
Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.