- Malaysia
Working Location
Job Description
Responsibilities
1.Provide technical support for Quectel's entire product line, including 5G, LTE/LTE-A, UMTS/HSPA, GSM/GPRS, and other wireless technologies.
2.Provide tangible feedback and feasible Quectel solutions to customers, based on their application requirements.
3.Provide Pre-Sales and Post-Sales technical support and customer training on Quectel wireless modules and development tools.
4.Be able to give product presentations and conduct product and tool training for customers on-site.
5.Provide swift responses to customer technical inquiries, being prepared to travel for on-site support across global region.
6.Prepare Weekly Technical Reports indicating the support activity and open issue progress.
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