Amari Johor Bahru Hiring! Full Time Manager, Spa (Local Hire) in Johor - Ricebowl

Company Description

Amari Johor Bahru is a prestigious five-star hotel located in the heart of Johor Bahru's Central Business District. The hotel is located adjacent to the vibrant Zenith Mall and within walking distance of Komtar JBCC, City Square Shopping Mall, and the Persada Convention Centre. With stylishly designed rooms, an executive lounge, versatile meeting spaces, and premium facilities including Amaya Food Gallery, Breeze Spa, a swimming pool, and a 24-hour fitness center, Amari promises a luxurious and comfortable stay. Conveniently located near top attractions and major transit points, the hotel is just minutes from the Singapore Immigration CIQ and a short drive from Senai International and Changi Airports.

Job Summary

Lead and oversee the overall Spa operations to deliver exceptional guest experiences, drive business performance, and ensure service excellence. The role is responsible for operational efficiency, team leadership, revenue growth, guest satisfaction, and maintaining brand and service standards.

Main Duties & Responsibilities

• Lead and oversee daily Spa operations to deliver exceptional guest experiences
• Drive revenue growth and profitability through effective business and marketing strategies
• Develop, coach, and inspire the Spa team to achieve service excellence
• Monitor operational performance, financial results, and business targets
• Ensure compliance with service standards, hygiene, safety, and brand requirements
• Collaborate with hotel departments to support seamless guest journeys

Qualifications

• Bachelor’s Degree in Hospitality Management, Business Administration, Spa Management, or a related field.
• Minimum 3–5 years of experience in Spa, Wellness, Hospitality, or related operations, including supervisory or managerial exposure.
• Proven experience in managing operations, driving business performance, and delivering exceptional guest experiences.
• Strong leadership, coaching, and team development capabilities.
• Good commercial acumen with knowledge of budgeting, revenue management, and operational planning.
• Excellent communication, interpersonal, and problem-solving skills.