- Gul Avenue Pioneer Southwest (Singapore) Singapore
SANKYU (SINGAPORE) PTE LTD Hiring! Full Time CUSTOMER SERVICE REPRESENTATIVE (WAREHOUSE) in Southwest (Singapore), Earn up to SGD 3,100 - Ricebowl
CUSTOMER SERVICE REPRESENTATIVE (WAREHOUSE)
SANKYU (SINGAPORE) PTE LTD
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Job Description
Responsibilities
Sankyu Singapore is entering an exciting phase of growth, with major expansion plans including a new state-of-the-art warehouse facility in January 2026. As we continue to strengthen our logistics operations, we are looking for dedicated Warehouse Executive/Operation role to join us and grow their careers in a dynamic and forward-looking environment.
Job Description
Coordinate and liaise with customers, forwarders, and warehouse personnel for shipment readiness and delivery schedules.
Assist and update customers with stock queries and shipment schedules promptly.
Prepare and handle day-to-day documents for deliveries, ensuring accuracy and compliance with company policies.
Communicate effectively with warehouse operation team to manage shipments (inbound/outbound) and resolve any issues that may arise during the process.
Ensure seamless communication between the warehouse and customers to facilitate smooth operations.
Verify and issue the billing summaries to customers.
Prepare monthly reports for Key Performance Indicators (KPIs) related to warehouse operations and customer service.
Analyze data to identify areas for improvement and present findings to the Warehouse Manager.
Perform any other ad-hoc duties as assigned by the Warehouse Manager to support the team and warehouse operations.
Assist with monthly stock takes, ensuring accurate inventory counts and reporting discrepancies to the relevant personnel.
Job Requirements:
Min GCE “O” Level with 1 year of relevant experience in related field
Basic understanding on warehouse operations and inventory management systems is a plus.
Good interpersonal skill & customer service oriented
Working location: Tuas (**Shuttle service is provided from/to Tuas West Road MRT**)
Work Arrangement: 5-days work week (from 8am to 5.45pm - Monday to Friday)
Job Description
Coordinate and liaise with customers, forwarders, and warehouse personnel for shipment readiness and delivery schedules.
Assist and update customers with stock queries and shipment schedules promptly.
Prepare and handle day-to-day documents for deliveries, ensuring accuracy and compliance with company policies.
Communicate effectively with warehouse operation team to manage shipments (inbound/outbound) and resolve any issues that may arise during the process.
Ensure seamless communication between the warehouse and customers to facilitate smooth operations.
Verify and issue the billing summaries to customers.
Prepare monthly reports for Key Performance Indicators (KPIs) related to warehouse operations and customer service.
Analyze data to identify areas for improvement and present findings to the Warehouse Manager.
Perform any other ad-hoc duties as assigned by the Warehouse Manager to support the team and warehouse operations.
Assist with monthly stock takes, ensuring accurate inventory counts and reporting discrepancies to the relevant personnel.
Job Requirements:
Min GCE “O” Level with 1 year of relevant experience in related field
Basic understanding on warehouse operations and inventory management systems is a plus.
Good interpersonal skill & customer service oriented
Working location: Tuas (**Shuttle service is provided from/to Tuas West Road MRT**)
Work Arrangement: 5-days work week (from 8am to 5.45pm - Monday to Friday)
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