PERSOL APAC Hiring! Full Time Application Support Specialist in - Ricebowl

Summary of the Role

The Applications Specialist will own the full lifecycle of business-critical applications and enhancement (L2 and L3) . He/She will act as the key systems authority and subject matter expert for assigned business solutions.

Key Tasks & Responsibilities

Development & Engineering

• Design, build, test, and maintain web and desktop applications
• Apply OOP and design patterns; adhere to coding standards and SDLC best practices.
• Perform code reviews and contribute to continuous improvement.

Application Support & Operations (L2/L3)

• Own incident, problem, and service requests for responsible solutions; troubleshoot and resolve defects.
• Monitor stability, performance, and availability; drive MTTR reduction and root-cause remediation.
• Coordinate with Production/Operations for deployments and after-hours releases as needed.

Architecture, Security & Compliance

• Align designs with Solution and Infrastructure Architecture patterns; seek formal validations when required.
• Ensure compliance with internal/external audit, security, and regulatory requirements.

Documentation & Knowledge

• Create and maintain high-quality functional, non-functional, and technical design documents.
• Author user guides, support runbooks, and knowledge articles to enable self-service and faster resolution.

Stakeholder & Vendor Management

• Collaborate with Business, PMs, Architecture, Security, and external partners.

Requirements

• Bachelor’s degree in Computer Science, Software Engineering, or related field.
• ITIL v3 (or later) certification (Preferred)
• 4–6+ years combined experience across application development and application support (Level 2/3) on Alicloud or Aliyun platform specifically in Finance Modules.
• Hands-on troubleshooting of enterprise applications and integrations.
• Exposure to solution design or application architecture.

We regret to inform that only shortlisted candidates will be notified.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly

PERSOL Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Registration ID (Ngiam Xinyi)

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