We are looking for a Production Assisstant to operate daily shipping and dispatch operations, ensuring orders are packed accurately and delivered on time. The ideal candidate is hands-on, organized, and able to lead a team in a fast-paced environment.
Key Responsibilities
- Manage the dispatch of single, combined, bulk, and dropship orders (AU, TH, PH, CA, US).
- Ensure proper packing and timely shipment of orders.
- Prepare Material Requisition Notes (MRN) and Air Waybills (AWB), including manual AWB for FEDEX and bulk orders.
- Troubleshoot and resolve shipping issues and customs declaration matters, including GST adjustments.
- Lead, train, and coach team members to maintain operational efficiency and accuracy.
- Review daily reports and follow up on assigned ClickUp tasks.
- Coordinate with Customer Experience (CE) and logistics couriers on urgent shipments and operational needs.
- Prioritize tasks effectively and arrange manpower when required.
- Order shipping and packing materials and operate the Priority Pack machine.
Requirements
- Experience in shipping, dispatch, logistics, or warehouse operations.
- Good problem-solving and organizational skills.
- Able to multitask and prioritize in a fast-paced environment.
- Familiarity with shipping documentation and courier processes is an advantage.
- Basic computer skills and experience using task management tools are preferred.
Why Join Us?
- Opportunity to lead and grow within a dynamic team.
- Fast-paced and collaborative working environment.
- Be part of a company serving customers across international markets.
Pay: RM1,700.00 - RM1,850.00 per month
Work Location: In person