TUVE Hiring! Full Time Guest Service Agent in Hong Kong - Ricebowl

Conveniently and centrally located in the heart of Hong Kong Island is a contemporary modern hotel. It is just 5 minutes' walk from Tin Hau station. The hotel equips with 66 chic and trendy guestrooms and suite with uniquely striking décor, offering a smoke-free environment, and comfort to discerning tech-savvy business travellers.

Job Description:
Perform check-in, check-out, and room assignment procedures, ensuring all guest data is entered accurately into the hotel systems in accordance with reservation details

Welcome and register all arriving guests warmly, adhering strictly to our hotel’s premium service standards

Address and resolve guest enquiries professionally and efficiently to deliver an exceptional guest experience

Manage daily front desk cashiering, billing, and payment processing procedures accurately

Requirement:
Diploma or above in Hospitality Management, or a related discipline

Minimum of 1 year of relevant hotel front office experience is preferred; however, fresh graduates in Hotel Management are highly welcome to apply

Excellent communication skills in English, Cantonese, and Putonghua

Proficiency in Opera PMS (Cloud) and Microsoft Office (Word, Excel) is highly preferred

Ability and willingness to work on a shift-duty roster, including overnight and weekend shifts

Detail-oriented, independent, proactive, and deeply service-minded

Interested parties please send detail resume, current and expected salary to ([email redacted, apply via Company website]). You may also visit our website ************* for more information.

All applications will be treated strictly confidential for recruitment purposes only.

Full-time