Kuala Lumpur Golf & Country Club (KLGCC) Hiring! Full Time Housekeeping Supervisor in Federal Territory - Ricebowl

Job Purpose

• To lead and supervise the cleaning team in maintaining cleanliness and hygiene standards across all public areas, club facilities and function/event spaces.
• To plan, coordinate, and monitor daily operations, staff deployment and performance to ensure efficiency and service quality.
• To ensure compliance with company standards through regular inspections, staff training and proper maintenance of facilities

Job Responsibilities

• Supervise and monitor the daily cleaning activities of staff across public areas, function rooms, changing rooms, facilities, toilets and common corridors.
• Ensure all assigned areas are cleaned thoroughly, including vacuuming, sweeping, mopping, dusting and waste disposal.
• Inspect cleanliness standards regularly and ensure all areas are maintained in a tidy and presentable condition at all times.
• Oversee the cleaning of glass surfaces, mirrors, and removal of cobwebs.
• Ensure proper handling, usage, and storage of cleaning tools, equipment, and chemicals in a safe manner.
• Monitor and ensure timely replenishment of guest supplies in changing rooms and toilets.
• Conduct regular inspections on laundry operations, including linen condition, machines, tools, and chemical usage.
• Provide on-the-job training, coaching, and guidance to cleaning staff to improve performance and service quality.
• Conduct staff orientation and ensure all team members are aligned with company standards and procedures.
• Report any incidents, damages, or safety concerns promptly to the immediate superior.
• Coordinate cleaning requirements for events and functions to ensure readiness and cleanliness before, during, and after events.

Job Requirements

• Minimum SPM or equivalent qualification.
• At least 2–3 years of working experience in housekeeping/cleaning operations, with prior experience in a supervisory role.
• Proven ability to lead, supervise, and manage a team effectively.
• Good understanding of cleaning procedures, equipment handling, and safety standards.
• Able to plan work schedules, monitor staff performance, and ensure tasks are completed efficiently.
• Good communication skills and ability to provide training and guidance to team members.