Crowne Plaza Hotels & Resorts Hiring! Full Time Hostess in Pulau Pinang - Ricebowl

Meet and greet all guests, and potential guests, at the front of the F&B outlet by ensuring the following:

o Ensure the F&B outlet is ready to receive guests prior to opening and that both wait staff and tables are ready in line with opening standards.

o Ensure F&B outlet operating equipment is clean and in working order

o Maintaining impeccable uniform and personal presentation standards in accordance with hotel policy.

o Welcoming guests to the F&B outlet.

o Being attentive to guest requests

Assist guests to their preferred table or reserved table and seat guests according to F&B outlet standards.

Take telephone bookings and document in the Reservation book according to F&B outlet standards.

Be attentive to guests and resolve their complaints where possible, reporting all incidents to your Supervisor.

Maintain detailed knowledge of menu, including daily specials

Maintain responsibility of cleanliness of all menus and drink menus.

Assist with food & beverage service

Maintain detailed knowledge of menu, including daily specials.

Ensure tables are cleared quietly and efficiently