Alpha Dental Group Hiring! Full Time Assistant HR Manager in Johor - Ricebowl

1. Recruitment & Talent Acquisition

• Manage full-cycle recruitment for:

  • Dental nurses

  • Front desk/customer service

  • HQ/admin staff

• Coordinate job postings, candidate sourcing, interview scheduling, screening, and onboarding

• Work closely with branch PICs and management on manpower planning

• Build recruitment pipelines and maintain candidate databases

• Reduce hiring turnaround time and manpower gaps

• Coordinate employer branding and recruitment campaigns

2. Onboarding & Employee Lifecycle

• Coordinate onboarding and orientation for new hires

• Ensure proper documentation and employee records are maintained

• Monitor probation and confirmation processes

• Conduct exit interviews and resignation clearance

• Track staff movement, transfers, promotions, and contract renewals

3. Payroll & HR Administration

• Support payroll preparation and attendance verification

• Monitor leave records, overtime, MC, allowances, claims, and staff benefits

• Coordinate statutory submissions:

  • EPF

  • SOCSO/PERKESO

  • EIS

  • PCB/LHDN

• Ensure HR documentation accuracy and confidentiality

• Maintain employee database and HR filing systems

4. Employee Relations & Disciplinary Management

• Handle employee grievances and workplace conflicts

• Support disciplinary investigations, warning letters, show cause letters, and counselling sessions

• Ensure fair and proper HR process documentation

• Assist management in handling misconduct, absenteeism, and performance issues

• Promote positive workplace culture and employee engagement

5. Performance Management

• Coordinate KPI and appraisal exercises

• Monitor probation evaluations and staff performance reviews

• Assist in Performance Improvement Plan (PIP) implementation

• Support branch managers in performance coaching and documentation

6. Training & Development

• Coordinate staff training and development programs

• Track mandatory training completion

• Support HRDC claim submissions and training records

• Identify operational skill gaps and recommend development plans

7. Policy, SOP & Compliance

• Ensure compliance with company policies and labour regulations

• Assist in drafting and updating:

  • HR policies

  • SOPs

  • Employee handbook

• Conduct branch HR audits and compliance checks

• Liaise with government authorities when necessary

8. Multi-Branch HR Operations

• Prepare and review monthly duty roster

• Support manpower needs across 10 outlets

• Coordinate urgent replacement hiring

• Manage branch recruitment priorities

• Ensure minimal manpower disruption to clinic operations

• Monitor staffing allocation and operational manpower efficiency

• Support branch PICs with HR-related matters

• Escalate high-risk manpower issues to management