Exentec Hiring! Full Time Technical Documentation Controller in Pulau Pinang - Ricebowl

I. DAILY TASK

1. MDR Compilation: Daily assembly of the Manufacturing Data Report (MDR), ensuring that all production stages completed the previous day are documented.

2. Master List Maintenance: Updating the External and Internal Document Master Lists to ensure the shop floor is never using an expired or "Redlined" drawing.

3. Document Issuance: Printing, stamping (CONTROLLED), and issuing the latest QA/QC Checklists and Production Travelers to the manufacturing lines.

4. ECN/PCN Distribution: Immediately withdrawing obsolete documents from the floor upon the release of a new Change Notice.

II. RESPONSIBILITIES

1. Manufacturing Data Report (MDR) & Traceability

· MDR Management: Lead the end-to-end compilation of the MDR for every project. This includes gathering Material Certificates (MTC), Welding Records, NDT Reports, and Final Inspection Reports into a professional dossier for the client.

· Traceability Auditing: Ensure "Heat Number" and "Serial Number" traceability. You must verify that the material used on the floor matches the certificates provided by the Materials Planner.

· The "Birth Certificate": Ensure that at the end of a project, the documentation provides a 100% transparent history of how the product was built, by whom, and with what materials.

2. ISO Audit Readiness & Compliance

· Quality Management System (QMS): Act as the primary point of contact for ISO 9001 (and other relevant standards) during internal and external audits.

· Audit Trail Verification: Conduct "Spot Audits" on the floor to ensure operators are filling out checklists in real-time, not "back-filling" data at the end of the week.

· Non-Conformance (NCR) Tracking: Maintain the log for NCRs and Corrective Actions (CAPA), ensuring that all documentation related to a failure is linked to the eventual resolution.

3. Engineering & Process Change Control (ECN/PCN)

· ECN (Engineering Change Notice) Administration: When Engineering changes a design, you manage the workflow. You ensure the new revision is uploaded to the server and the old revision is physically destroyed or marked "SUPERSEDED" to prevent production errors.

· PCN (Process Change Notice) Implementation: Work with Production Engineers to document changes in how a product is made (e.g., a new chemical or a faster machine speed). Ensure the Work Instructions (WI) are updated and signed off before the process change goes live.

· Revision Control: Maintain a strict "Revision History" log for every technical document, explaining why a change was made and who authorized it.

4. QA/QC & Production Checklist Control

· Standardization: Standardize the format of all Production Checklists, IPQC (In-Process Quality Control) logs, and Final Leak Test/Pressure Test reports.

· Archival Management: Manage the physical and digital archives. In the event of a product failure in the field 5 years from now, you must be able to retrieve the specific QA/QC checklist for that unit within minutes.

· Data Integrity: Verify that all signatures on checklists are by authorized personnel (Approved Signatory List) and that no "white-out" or un-initialed corrections exist on official records.

III. QUALIFICATIONS

1. Education: Diploma or Degree in Quality Management, Engineering, or Library/Information Science.

2. Experience: Minimum of 1-2 years in a manufacturing environment (experience in the QMS role is preferred).

3. Technical Skills:

· Deep understanding of ISO 9001:2015

· Familiarity with Technical Drawing standards and BOM structures.

· Proficiency in Document Control Software (e.g., SharePoint, Windchill, or specialized DMS).

4. Soft Skills: Ability to spot a missing signature or an incorrect date, ability to manage thousands of active and archived files systematically, and ensuring records are never back-dated or falsified. Methodical, highly organized, and "uncompromising" regarding documentation standards.

Job Type: Permanent

Benefits:

• Cell phone reimbursement

• Dental insurance

• Free parking

• Health insurance

• Maternity leave

• Opportunities for promotion

Work Location: In person