WPP Media Hiring! Full Time HR Operations Executive in Federal Territory - Ricebowl

About WPP Media

WPP is the trusted growth partner for the world's leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth. 

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

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Role Summary and Impact

The HR Operations Executive plays a vital role in ensuring the smooth execution of HR services and operational excellence across the employee lifecycle. This position supports a range of HR activities including benefits administration, insurance management, HRDF submissions, employee movement documentation, and HR process coordination.

The ideal candidate demonstrates strong attention to detail, analytical thinking, and the ability to manage confidential information while collaborating effectively across teams and stakeholders.

This position is critical to ensuring the smooth operational flow of our dynamic business and directly impacts the employee experience by providing essential support and fostering a trusted, efficient environment.

Skills and Experience

This role reports to the Senior Manager, People Operations.

3 Best Things About the Job

• Work in a dynamic environment alongside the most inspirational and talented people in the media industry.
• Take on a varied role where no two weeks are the same, with responsibility for key areas of our function and the opportunity to build relationships across all levels.
• Play a crucial role in ensuring the smooth functioning of the business, delivering impactful work that supports employees and operations.
  
  

Measures of Success

In Three Months, You Would Have:

• Developed a thorough understanding of WPP Media's teams and their functions.
• Started building strong working relationships with key internal stakeholders.
• Managed vendor relationships for employee insurance and benefits administration.
• Independently handled employee and leave-related queries.
  
  

In Six Months, You Would Have:

• Mastered the administration of confidential master data, staff databases, and HR documentation, ensuring they are audit-ready.
• Gained a solid understanding of end-to-end HR operations supporting the employee experience.
• Built strong, trusting relationships with team members and the wider Group.
• Demonstrated ownership in managing HRDF applications, insurance analysis and employee movement documentation independently.
  
  

Responsibilities Of The Role



Employee Lifecycle & HR Operations

• Maintain and manage accurate HR records, including new hires, transfers, confirmations, terminations, and job classification changes.
• Oversee onboarding, internal movements, and offboarding activities to ensure a smooth employee experience.
• Prepare and issue employee movement, confirmation, and other HR-related letters.
• Administer and update organizational charts, training databases, and employee master lists.
• Ensure HR documentation and processes comply with company policies and audit standards.
  
  

Benefits, Insurance & HRDF

• Manage employee benefits programs, including medical, dental, and insurance coverage.
• Administer insurance enrolment for new hires, updates for movers and leavers, and removals for exiting employees.
• Liaise with insurance providers on policy updates, renewals, and claims management.
• Conduct insurance data analysis to monitor utilization trends and identify optimization opportunities.
• Manage HRDF applications, claims, and submissions, ensuring compliance and proper record-keeping.
• Support year-end benefit census activities and address employee queries related to benefits and insurance.
  
  

HR Operations Support

• Maintain employee data accuracy in HR systems and records.
• Support HR reporting, internal audits, and data-driven initiatives.
• Contribute to continuous improvement of HR processes, documentation, and employee experience.
• Any other HR tasks as and when required.
  
  

What You Will Need

• Bachelor's Degree in Human Resource Management, Business Administration, or a related field.
• 1–2 years of experience in HR Operations or HR Administration.
• Prior experience in a media agency is advantageous but not mandatory.
• Solid understanding of HR processes, benefits administration, and HRDF procedures.
• Proficiency in Microsoft Office, particularly Excel; familiarity with HRIS systems is a plus.
• Strong administrative, analytical, and organizational skills with a keen eye for detail.
• Excellent interpersonal and communication skills, with the ability to build strong working relationships.
• Proven ability to manage multiple priorities in a fast-paced environment while maintaining confidentiality and accuracy.
  
  

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising. 

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.  Please note that while our philosophy is the same across WPP, benefits may vary by office/country.

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