- Seletar Aerospace Crescent Seletar Central Region (Singapore) Singapore
CONNECT CENTRE PTE. LTD. Hiring! Full Time Call Centre Team Leader (Changi) in Central Region (Singapore), Earn up to SGD 2,500 - Ricebowl
Call Centre Team Leader (Changi)
CONNECT CENTRE PTE. LTD.
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Job Description
Responsibilities
Responsibilities:
Assist in managing the agents and Call Centre operations
Handle complaints and manage service recovery
Handle the recruitment, training, and development of the agents
Provide administrative support in the Call Centre
Cover the Team Managers' duties and shift where necessary
Any other ad-hoc tasks that may be assigned by the management
Requirements:
Minimum GCE'O' level qualification or equivalent
Proficient in relevant computer applications and skills (Microsoft Applications)
Must be able to handle stress extremely well
Good verbal communication skills
Minimum 1 year experience in a call centre setting is advantageous
Must be comfortable and or agreeable to the working environment of the workplace (more details once shortlisted for an interview)
Other Information:
Monthly basic salary range of $2,300 to $2,500
5.5-days work-week including Saturday (on rotation basis)
Official working hours are from 10am to 7pm from Mondays to Fridays, and alternate Saturdays
Workplace is at Upper Changi area of Singapore (more information during the interview)
Recruitment is subject to background check and clearance
Assist in managing the agents and Call Centre operations
Handle complaints and manage service recovery
Handle the recruitment, training, and development of the agents
Provide administrative support in the Call Centre
Cover the Team Managers' duties and shift where necessary
Any other ad-hoc tasks that may be assigned by the management
Requirements:
Minimum GCE'O' level qualification or equivalent
Proficient in relevant computer applications and skills (Microsoft Applications)
Must be able to handle stress extremely well
Good verbal communication skills
Minimum 1 year experience in a call centre setting is advantageous
Must be comfortable and or agreeable to the working environment of the workplace (more details once shortlisted for an interview)
Other Information:
Monthly basic salary range of $2,300 to $2,500
5.5-days work-week including Saturday (on rotation basis)
Official working hours are from 10am to 7pm from Mondays to Fridays, and alternate Saturdays
Workplace is at Upper Changi area of Singapore (more information during the interview)
Recruitment is subject to background check and clearance
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