COLLIN'S MOVERS PTE. LTD. Hiring! Full Time Customer Service Executive in West Region (Singapore) - Ricebowl

Job Summary

You will support local, office, and corporate moves by managing communications, preparing documents, coordinating teams, and ensuring compliance with quality standards.

Responsibilities

• Respond promptly and clearly to telephone and email enquiries to support client communication
• Coordinate and arrange surveys to assess moving requirements accurately
• Prepare detailed quotations and tender documents to facilitate sales processes
• Maintain professional correspondence with clients and assist the sales team to ensure smooth operations
• Develop and deliver move presentations to clients or internal teams
• Manage move projects by coordinating tasks and timelines to meet client expectations
• Organize and prepare folders containing all necessary documents for each move
• Handle MCST / PTW documentation when applicable to comply with regulations
• Update internal systems and liaise with Sales Personnel, Operations Staff, and Warehouse Staff to resolve move-related matters efficiently
• Close files by verifying all documents are complete and payments are received to finalize moves
• Perform ad-hoc tasks related to local, office, and corporate moves as required
• Ensure all activities comply with ISO 9001:2015 and FIDI standards to maintain quality and industry best practices

Requirement:

· O Level or equivalent

· Proficient in MS Office

· Entry Level candidates are also welcome to apply

Job Type: Full-time

Benefits:

• Free parking
• Health insurance

Experience:

• Administrative: 2 years (Preferred)