Synagie Inc. Hiring! Full Time Customer Business Development Manager in Selangor, Earn up to MYR 8,321.8 - Ricebowl

As Customers Business Development Manager, our key focus within the Commercial team is to deliver accounts/brand’s targets and accelerate retail sales growth by driving optimized trade plans, managing inventory with precision, and executing online strategies with sharpness and timeliness.

Responsibilities

• Strategic Account Growth – Lead the development and execution of account/brand commercial strategies, partnering closely with brand and channel teams to deliver sustainable business growth.
• Revenue & Profitability Management – Set and achieve sales growth targets with clients while ensuring end-to-end account profitability across key accounts.
• Client Partnership & Communication – Act as the primary liaison between internal and external teams, aligning on e-commerce business needs including channel execution and merchandising, marketing execution and other supporting business requirements (e.g. Customer Service / Demand Planning)
• Performance & Insights – Conduct regular business reviews with key clients to track KPIs, identify gaps, and implement strategies for continuous performance improvement.
• Market & Business Development – Advise account/brand and senior management on emerging market trends, competitive landscape, and growth opportunities, contributing to new product/service introductions and category expansion.
• Inventory & Campaign Optimization – Oversee daily stock management for consignment and outright-purchase models, aligning inventory with marketplace and brand campaigns to maximize sales while minimizing excess holding or stock-outs.
• Value Proposition & Differentiation – Leverage market and competitor knowledge to highlight the brand’s unique selling points, supporting new client acquisition and business expansion.

Requirements

• Degree in Business, eCommerce, or related disciplines.
• Relevant eCommerce experience preferred.
• Keen interest in eCommerce, with entrepreneurial thinking and strong commercial acumen.
• Proven sense of ownership, accountability, and drive for results.
• Strong interpersonal and communication skills; thrives in fast-moving, collaborative environments.
• Agile, adaptable, and able to perform in dynamic conditions.
• Strong analytical mindset with proficiency in Microsoft Excel.
• Effective team player with a proactive approach to problem-solving.

Job Type: Full-time

Pay: RM6,636.96 - RM8,321.80 per month

Benefits:

• Flexible schedule
• Opportunities for promotion
• Professional development
• Work from home

Work Location: Hybrid remote in Petaling Jaya