TT Freight Group. Sdn. Bhd. Hiring! Full Time Fowarding Admin-CS in Selangor - Ricebowl

What We Offer:

Medical Benefits

Company Snacks

Performance Allowance

Annual Leave & Public Holidays

Team-Building Activities

Internal and External Training Opportunities

Professional Development Programs

Career Advancement Opportunities

Negotiable Salary Based on Experience

Key Responsibilities

• Handle daily operational needs of the Customer Service and Forwarding department.
• Attend to all customer enquiries professionally via email, phone calls, and other communication channels in accordance with company SOPs.
• Monitor and achieve individual and departmental KPIs.
• Coordinate and communicate with shipping lines, agents, vendors, and internal departments to ensure smooth and timely shipment operations.
• Provide accurate shipment updates, documentation support, and assist customers in problem-solving.
• Follow up on shipment status, delays, and operational issues to ensure timely resolution.
• Maintain proper records, reports, and filing of shipping documents.
• Support any ad-hoc tasks assigned by management from time to time.

Requirements

• Minimum Diploma / Advanced Diploma / Bachelor’s Degree in any relevant field.
• Fresh graduates are encouraged to apply (experience in freight forwarding/customer service is an advantage).
• Strong communication skills in English (spoken and written); additional languages are an advantage.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Good analytical, problem-solving, and organizational skills.
• Able to work independently and as a team player.
• Self-motivated, responsible, and able to work under pressure in a fast-paced environment.
• Strong attention to detail and able to meet deadlines consistently.

Pay: RM2,100.00 - RM2,300.00 per hour

Benefits:

• Maternity leave
• Opportunities for promotion
• Professional development

Work Location: In person