Job Summary
The Admin Coordinator is responsible for managing the end-to-end administration of Permanent Pass applications, including processing, verification, printing, and issuance. This role ensures all applications comply with regulatory and operational requirements while providing efficient coordination with stakeholders and smooth handover during pass collection.
Key Responsibilities
- Manage end-to-end processing of Permanent Pass applications (submission, verification, approval, and issuance)
- Verify completeness and accuracy of application documents in accordance with SOPs and regulatory requirements
- Liaise with internal departments, tenants, and relevant authorities for application processing and clarifications
- Monitor application status and follow up on pending cases to ensure timely approval and issuance
- Print approved Permanent Passes and ensure accuracy of details before issuance
- Coordinate and manage pass collection, including verification of recipient identity and proper handover of passes
- Handle enquiries related to Permanent Pass applications and collection procedures
- Prepare reports, statistics, and updates for management review
- Ensure compliance with security requirements, SOPs, and policies
- Support digital platform/system updates and data entry where applicable
- Perform any other administrative duties as assigned by management
Requirements
- Minimum Diploma in Business Administration, Management, or related field
- At least 1–3 years of administrative or coordination experience (experience in pass management, security passes, or regulatory environment is an advantage)
- Good understanding of documentation control and compliance processes
- Proficient in Microsoft Office (Excel, Word, PowerPoint)
- Strong organizational skills with attention to detail and accuracy
- Good communication skills in English and Bahasa Malaysia (Mandarin is an added advantage)
- Able to handle multiple tasks and work under tight timelines
- Strong sense of responsibility and integrity, especially in handling security passes
Pay: RM1,700.00 - RM2,800.00 per month
Benefits:
- Dental insurance
- Flexible schedule
- Free parking
- Health insurance
Work Location: In person