YCH DISTRIPARK SDN.BHD Hiring! Full Time Warehouse Admin in Pulau Pinang - Ricebowl

PRIMARY DUTIES AND RESPONSIBILITIES

This position is responsible to coordinate with customers and internal support teams to understand, plan, and execute rework activities in accordance with customer requirements and timelines. Monitor rework progress, maintain accurate documentation, and ensure all activities comply with operational and quality standards. Manage billing submissions to the Finance team, follow up on payment collections, and support smooth daily operations through effective communication and coordination.

Key Responsibilities:

• Act as the primary liaison between customers and operations teams regarding rework activities.
• Communicate with customers promptly to obtain rework requirements, specifications, and timelines.
• Work closely with internal support teams, including Operations, Inventory, Finance, and IT, Facility etc. to ensure customer requirements are fulfilled accurately and within the agreed timeline.
• Coordinate and plan rework activities to ensure smooth execution and on-time completion.
• Prepare and maintain rework schedules, work instructions, and related documentation.
• Monitor, analyze, and report rework capacity and productivity to ensure optimal resource utilization and timely completion of customer requirements.
• Work out manpower requirements, capacity planning, and productivity targets for rework activities to support operational efficiency and business growth.
• Monitor rework progress and provide regular status updates to customers and management.
• Ensure all rework processes comply with customer requirements, company procedures, and quality standards.
• Prepare billing documentation and submit invoices to the Finance team in a timely manner.
• Follow up and coordinate with customers and Finance to ensure payments are received and outstanding invoices are resolved promptly.
• Maintain accurate records of rework transactions and billing submissions.
• Investigate and resolve operational or billing-related issues in a timely manner.
• Support continuous improvement initiatives to enhance rework efficiency and operational performance.
• Perform any other duties assigned by management from time to time.

JOB REQUIREMENTS

• Minimum SPM / SPTM with 5 years working experience (preferably relevant experience)
• Must be able to communicate in English (Preferably fluent in Mandarin to support communication with Mandarin-speaking customers and business partners.)
• Good communication, coordination, and interpersonal skills.
• Strong organizational and administrative skills with attention to detail.
• Ability to work independently and manage multiple tasks simultaneously.
• Computer literate and proficient in Microsoft Office applications, especially Excel, Word, and PowerPoint.
• Supervisory skills
• Able to work under pressure and meet tight deadlines.
• Positive attitude, responsible, and committed to delivering quality work.
• To attend all trainings and presentations on health and safety matters as well as accident preventions

Application Question(s):

• What is your expected salary
• how long is your notice period

Work Location: In person