Singapore Airlines Hiring! Full Time Information Technology - Senior Software Engineer - eOps (Day of Ops) in - Ricebowl

Job Description

The Senior Software Engineer is responsible for delivering and managing SIA's Air-to-Ground digital products through technical excellence, infrastructure engineering, and DevOps practices. This role drives business outcomes by designing, implementing, and maintaining cloud and on-premises solutions while ensuring security, compliance, and operational stability for aviation connectivity systems.

Key Responsibilities

Technical Delivery & Infrastructure Engineering

• Design, implement, and manage complex AWS cloud infrastructure and on-premises systems for Air-to-Ground connectivity products
• Lead infrastructure setup for critical aviation systems including firewall configuration, networking, database management, and security protocols
• Develop and maintain CI/CD pipelines, deployment strategies, and platform delivery frameworks
• Implement air-to-ground communication security configurations including cockpit-to-ground data protection protocols
• Drive cloud migration initiatives and infrastructure modernization projects
  
  

Product & Platform Management

• Serve as Technical Lead for Air-to-Ground products including SITA Aircom, Mission Watch (MMT), Airbus and Boeing connectivity systems
• Manage infrastructure setup and configuration for current and new fleet introductions
• Coordinate and execute continuous software upgrades from OEMs (Airbus, Boeing, SITA)
• Plan and implement change requests, disaster recovery tests, and regular server patching activities
• Ensure integration of secure-by-default patterns and compliance controls
  
  

Stakeholder & Vendor Management

• Collaborate with SIA Infrastructure teams, Business Units (Engineering, Flight Ops, TMM), and external OEMs
• Manage vendor relationships and technical interfaces with Boeing, Airbus, and SITA
• Translate business needs into technical specifications and measurable acceptance criteria
  
  

Operations & Support

• Provide ongoing technical support and troubleshooting for production Air-to-Ground applications
• Implement monitoring, telemetry, and analytics for operational visibility
• Diagnose and resolve infrastructure and application issues
• Create and maintain comprehensive technical documentation and knowledge repositories
  
  

Technical Skills

Required Qualifications & Experience

• Advanced expertise in AWS cloud services (EC2, VPC, IAM, networking, security)
• Strong knowledge of infrastructure as code, CI/CD tools, and DevOps practices
• Proficiency in firewall, network security, and database management
• Experience with Linux/Unix system administration and scripting
• Familiar with Gen AI SDLC (Software Development Life Cycle) and Github Copilot
• Familiar with Java programming and Shell scripts
• Understanding of aviation/connectivity systems (preferred)
  
  

Experience

• Minimum 5 years of software engineering or infrastructure engineering experience
• Minimum 2 years of experience with Airlines Air-to-Ground systems
• Proven track record in delivering complex cloud and on-premises solutions
• Experience managing vendor relationships and technical integrations
• Demonstrated ability to lead technical projects and serve as subject matter expert
  
  

Competencies

• Strong problem-solving and analytical skills
• Excellent collaboration and stakeholder management abilities
• Self-motivated with a positive, can-do attitude
• Ability to work with cross-functional teams and external partners
• Strong technical documentation and communication skills
  
  

We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified.