Insight Genesis - IGAi Hiring! Full Time Administrative Support Specialist in - Ricebowl

Company Description Insight Genesis - IGAi is an AI-driven company that uses advanced predictive algorithms to understand human behavior and improve data collection strategies. The platform addresses gaps in access to personalized insights across finance, career, education, and health, especially in emerging and unbanked markets. By connecting data, behavior, and predictive AI, Insight Genesis creates an intelligent ecosystem that delivers actionable, individualized guidance. The company unifies four verticals—financial services, human resources, education, and health and wellness—into a single, integrated platform. This approach supports better decision-making, tailored recommendations, and more inclusive access to insight-driven tools.

Role Description This is a full-time, remote role for an Administrative Support Specialist. The Administrative Support Specialist will manage day-to-day administrative tasks, including scheduling meetings, organizing digital files, and maintaining internal records and databases. This role will handle inbound and outbound communications via email, chat, and phone, ensuring timely, professional responses to internal stakeholders and external partners. The specialist will support basic accounting and expense-tracking activities, assist with preparing reports and presentations, and help coordinate virtual events or team activities. The role also includes documenting procedures, updating internal systems, and collaborating with cross-functional teams to keep operations organized and efficient.

Qualifications

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• Strong administrative assistance skills, including scheduling, record-keeping, and document management.
• Professional phone etiquette and customer service skills for handling inquiries and supporting internal and external stakeholders.
• Clear, concise communication skills, both written and verbal, with the ability to interact effectively across teams.
• Basic accounting skills for handling invoices, expense tracking, and simple reconciliations.
• Comfort with remote work tools (e.g., email, calendars, video conferencing, shared drives) and the ability to learn new software quickly.
• Excellent attention to detail, organizational skills, and the ability to prioritize multiple tasks and deadlines.
• Demonstrated reliability, discretion with confidential information, and a collaborative, solutions-oriented mindset.
• High school diploma or equivalent required; additional coursework or certification in business administration or a related field is a plus.