Position : Software Specialist
Salary : RM 3,000 - RM 4,500
Location : Kepong, KL
Working Hours : 8.30am – 5.30pm / Mon – Fri
Job Summary
We are seeking a Software Specialist to design, develop, and support customized software solutions based on customer requirements. This role works closely with Application Support and R&D teams to ensure reliable system performance, timely enhancements, and high customer satisfaction.
Job Responsibilities
- Design, develop, and maintain software solutions based on customer requirements and specifications
- Engage with customers to gather feedback on features, enhancements, and customization needs
- Prepare technical documentation including customization specifications and system updates
- Develop and maintain test data and support testing activities for system enhancements and releases
- Participate in product demonstrations for both new and existing customers
- Collaborate with internal teams to improve testing processes and delivery efficiency
- Work closely with R&D teams on system enhancements, bug fixes, and customization requests
- Provide L1 and L2 support, including troubleshooting and data corrections when required (including after-hours support for critical issues)
- Support continuous improvement initiatives for product quality and operational processes
- Perform other duties and assignments as directed by management
Job Requirements
- Bachelor’s Degree in Computer Science, Software Engineering, or related field
- Minimum 2 years of experience in software development, application support, or related roles
- Strong analytical and problem-solving skills with ability to work independently
- Experience in software testing, including test case design and execution
- Strong knowledge of SQL and database concepts
- Good communication and collaboration skills with both technical teams and customers
- Knowledge of web servers, virtual machines (VM), or ISO compliance standards is an advantage
- Able to manage multiple tasks and work effectively under minimal supervision
- Good written and verbal communication skills in English; Bahasa Malaysia is an advantage
- Training will be provided for suitable candidates
Pay: RM3,000.00 - RM4,500.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- Software development: 1 year (Preferred)
- SQL: 1 year (Preferred)
Work Location: In person