- Kuala Lumpur Federal Territory Malaysia

Working Location
Job Description
Responsibilities
SUMMARY OF JOB FUNCTIONS
· Main role is ensuring meets the standard of software quality.
· Work within our established QC framework to design and execute comprehensive test plan, ensuring timely delivery of defect-free software that meets both business requirements and technical requirements.
· Collaborating with development teams, business users, and stakeholders to ensure that all products adhere to company standards and procedures, while continuously improving the quality assurance processes.
JOB DUTIES AND RESPONSIBILITIES
· Develop and manage comprehensive Test Plans, Test Scenarios, Test Cases, and Test Data based on the business requirements, user stories, or functional/ technical specifications.
· Execute various testing types, including smoke, functional, non-functional, system, integration, and end-to-end tests according to test plan.
· Ensure test cases provide full coverage of business logic and requirements.
· Ensure that all testing is executed systematically, and all issues are logged, tracked, and re-tested.
· Ensure that all test deliverables are well-documented, maintain, and comply with company procedures and standards.
· Document test deliverables and procedures in detail, ensuring they are reusable, easy to follow, and in alignment with best practices.
· Identify, log, and track defects using defect tracking systems, ensuring timely resolution by the development team.
· Lead and facilitate Defect Triage meetings to prioritize critical defects and ensure timely fixes.
· Ensure proper handshake from SIT/QA to UAT, this includes sharing of testing documentation, Test Cases, Test Results and Defect Logs with the Business users.
· Create and maintain test daily status reports and test summary report, detailing the status of testing, including passed, failed, and blocked test cases.
· Document daily test findings, highlight and able communicate them to relevant stakeholders, providing clear insights into testing progress and defect statuses.
· Identify deviations from testing standards and propose improvements for process compliance and efficiency.
· Conduct causal analysis on defects, especially those that have escaped testing phases, and lead Test Phase Quality Reviews with stakeholders for continuous improvement.
· Act as a bridge between technical team and non-technical stakeholders, ensuring that testing requirements are understood and met.
· Participate in daily standups, sprint planning, and retrospectives (if working in Agile) to provide testing insights and updates.
· Provide training or mentoring to junior testers or new team members.
KEY REQUIREMENTS/SKILLS/EXPERIENCE
· Minimum of 5-6 years of hands-on testing experience, preferably in Agile environments.
· Expertise in test management and defect management, with strong knowledge of both functional and non-functional testing.
· Proficiency in testing tools such as SauceLabs, Jira, Postman, and SoapUI.
· Strong experience in API testing, SQL, and database querying.
· Familiarity with the General and Life insurance domains (preferred).
· Strong analytical and problem-solving abilities with keen attention to detail.
· Ability to create clear, concise, and comprehensive test reports.
· Excellent communication skills, both verbal and written, with the ability to engage with both technical and non-technical teams.
· Strong analytical and logical skills.
· Effective time and work planning abilities.
Pay: Up to RM7,300.00 per month
Application Question(s):
Work Location: In person
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