Tokyo Electron (Malaysia) Sdn. Bhd. Hiring! Full Time Field Engineer in Pulau Pinang - Ricebowl

The Department is looking to expand the team with additional Field Engineers to join. This role is based in Penang, Malaysia and may require to travel to client site.

The successful candidate will be expected to:

• Provide highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems
• Perform continual improvement programmes, parts' overhaul, preventive maintenance, modifications and repair works on equipment
• Serve as company liaison with customer on administrative and technical matters for assigned projects
• Coordinate logistics arrangements and with customer on equipment related matters.
• Respond to customers’ complaints, provides time to solutions to resolve customers’ issues
• Monitor the performance of the product, provide regular update report and feedback on customer’s service requests
• Report common complaints of customers to management in order to address the situation for future reference

Requirements:

• Degree in Electrical/Electronic/Mechanical/Mechatronics Engineering or its equivalent
• At least 2 years of relevant experience with semiconductor equipment knowledge
• Strong communication and good interpersonal skills
• A meticulous, organized and resourceful team player
• A highly motivated individual who works independently with little supervision
• Work in cleanroom environment

We regret that only shortlisted candidates will be notified.

Job Type: Full-time

Benefits:

• Health insurance

Ability to commute/relocate:

• Bayan Lepas: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Which of the following statements best describes your right to work?

a) I have permanent work rights with no restrictions
b) I required sponsorship to work in Malaysia (employment pass etc)

Education:

• Bachelor's (Preferred)

Experience:

• Semiconductor Equipment: 2 years (Preferred)

Work Location: In person